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Bank of America

Business Control Manager

Bank of America, Clarendon, North Carolina, United States, 28432

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Company Overview At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

Job Details

Job Title:

Business Control Manager

Corporate Title:

Vice President

Location:

Belfast

Seniority Level:

Mid-Senior level

Employment Type:

Full-time

Job Function:

Finance and Sales

Industries:

Banking

Responsibilities

Manage the performance and productivity of In-Line Quality Assurance (ILQA) team members conducting or coordinating Quality Assurance reviews.

Ensure timely execution of Quality Assurance activities, including control execution, case assignment, and results reporting.

Support initiatives aimed at enhancing the success of the Quality Assurance program.

Provide support during Regulatory Exams, Internal Audits, and other Monitoring & Inspection reviews.

Capture and analyse data relevant to inspection metrics to support governance activities and dashboard reporting.

Conduct regular routines with key stakeholders across Global Banking & Global Markets (GBGM) AML Operations, Global Financial Crimes, Risk, and Technology.

Demonstrate strong collaboration, influencing, and relationship management skills.

Coordinate and partner with GAOO support teams and stakeholders to ensure end-to-end process engagement and timely implementation of changes.

Review and govern proposed changes to operational procedures and processes through established governance forums.

Supporting initiatives to enhance Quality Assurance program success.

Experience & Qualifications

Proven experience in Quality Control/Assurance Testing, Risk Control Self-Assessment (RCSA), internal audit, risk management, compliance, or similar business control roles.

Robust and proven experience in leading highly productive teams in fast‑paced environments.

Diverse experience across multiple lines of business and functions.

Technical & Analytical Skills

Strong research and analytical capabilities with ability to prioritise effectively.

Proficient in Microsoft Word, Excel, PowerPoint, Outlook, SharePoint, and Teams.

Familiarity with AML regulations and processes (preferred).

Leadership & Communication

Excellent written and verbal communication skills, including ability to tailor messaging for senior management.

Strong presentation skills to deliver clear, concise, and influential recommendations.

Ability to interact with all organisational levels and prepare executive‑level reporting.

Core Competencies

Critical thinking and problem‑solving skills for escalations.

Robust organisational skills and attention to detail.

Ability to work independently with minimal guidance and influence stakeholders.

Benefits Of Working At Bank Of America (UK)

Private healthcare for you and your family

Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons

20 days of back‑up childcare including virtual tutoring and 20 days of back‑up adult care per annum

The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc

Use of a flex fund to use towards benefits

Access to an emotional wellbeing helpline, and virtual GP services

Access to the Peppy App which provides 1:1 support, consultations and resources relating to men’s health, women’s health, fertility, menopause and pregnancy & parenthood

Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm

Ability to donate to charities of your choice directly through payroll and the bank will match your contribution

Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Equal Opportunity and Legal Statement We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religious or similar philosophical belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio‑economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We monitor the community background and sex of our job applicants and employees to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form https://bac.avature.net/belfast. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

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