Logo
Suncrest Hospice

Referral Coordinator

Suncrest Hospice, Northbrook, Illinois, us, 60065

Save Job

About Suncrest Hospice At Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients. This is achieved by allocating the resources to increase our staff-to-patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you!

Benefits

Actual Work/Life Balance

Competitive Pay

Benefits Package including Medical, Dental, and Vision insurance

Paid Time Off

401k plan with employer match and 100% vesting after 90 days of employment

A culture with an emphasis on appreciating and valuing the team member

The opportunity to be part of a rapidly growing national company, with possible position upgrades

Responsibilities

Answers telephone inquiries and channels them appropriately

Assists with tracking and processing referrals

Assist with audits and chart reviews as assigned

Uploads documents to electronic medical records system

Provides feedback on process and flow improvement

Assists with scheduling goals of care and admission visits

Work with sales team to receive incoming referral information

Assists on weekends/holidays as needed

Other duties as assigned by Director of Intake

Qualifications

A self‑motivated team player with strong and effective communication skills

Demonstrate accuracy and thoroughness; looking for ways to improve and promote quality

Monitor and self‑correct own work processes and outcomes as well as apply feedback from others to improve performance

Has the capability to balance team and individual responsibilities; exhibit objectivity and openness to others' views, contributing to building a positive team spirit by putting the success of the team above his/her own interests

Possesses an extraordinary ability to multi‑task in a fast‑paced, deadline‑driven environment

Has great attention to detail, technological proficiency including extensive software/computer skills, great customer service skills, and a general understanding of administrative principles and the expectations associated

Able to type 50 words per minute

Proficient with Microsoft applications including Word and Excel

High School Diploma

Completed 1‑2 years of business college preferred

Seniority Level Entry level

Employment Type Full‑time

Job Function Health Care Provider

Location Northbrook, IL

#J-18808-Ljbffr