Quinn Company
Rental Coordinator – Quinn Company, Sylmar, California
Overview
Quinn Company, your local Caterpillar store, was founded in 1919. The company sells, services, and rents a full line of new and used construction, agricultural, and material handling equipment, diesel and natural gas engines. Ranking among the top performing Caterpillar Dealers worldwide, Quinn balances entrepreneurial spirit with the global reach and support of a Fortune 50 company. The Rental Coordinator rents and sells Caterpillar and Allied equipment/products to maximize revenue and serves the rental and sales needs of current and prospective customers, from small hand tools to large earthmoving equipment.
Wages Starting wage for the Rental Coordinator will depend on experience and education: $20.09 – $23.00 per hour.
Responsibilities
Rental customer service activities: take calls, answer questions, quote rates.
Assist customers in choosing correct equipment size, mix, and model for application and jobsite requirements.
Promote the use of Caterpillar products for all rental needs.
Maintain a proactive/creative posture to increase rental sales activity and profitability.
Ensure accurate and timely rental transactions: invoicing, insurance verification, credit checks, payment terms, etc.
Schedule/coordinate equipment hauling in support of customers’ needs through appropriate channels; process billing.
Update rental transactions and related information into Rentalman database.
Perform rental equipment check‑in/check‑out.
Coordinate/schedule maintenance and repairs with Service Department; monitor repair status and costs.
Work with Service Department to ensure equipment abuse by customers is identified and billed accordingly.
Investigate and resolve customer problems with equipment deliveries, repairs, billing, and related logistics.
Make recommendations to management regarding changes in the rental fleet mix and equipment needs to maximize revenue.
Assist outside Sales Representatives as necessary.
Assist with other counter operations and rental store functions as needed and requested by store manager.
Advise management of significant competitive sales and rental activities.
Represent Quinn Rental Services professionally, promoting the goals and values of Quinn Company and the Caterpillar organization.
Qualifications High school diploma or GED and one to two years related experience and/or training; or an equivalent combination of education and experience.
Equity Statement Quinn is an Equal Opportunity Employer. Quinn Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. Quinn Group, Inc. has established an affirmative action plan to promote the employment and advancement of members of those covered groups identified by statute and regulations, including minorities, women, qualified disabled individuals, veterans and disabled veterans.
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Administrative
Machinery Manufacturing
Referral program: referrals increase your chances of interviewing at Quinn Company.
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Wages Starting wage for the Rental Coordinator will depend on experience and education: $20.09 – $23.00 per hour.
Responsibilities
Rental customer service activities: take calls, answer questions, quote rates.
Assist customers in choosing correct equipment size, mix, and model for application and jobsite requirements.
Promote the use of Caterpillar products for all rental needs.
Maintain a proactive/creative posture to increase rental sales activity and profitability.
Ensure accurate and timely rental transactions: invoicing, insurance verification, credit checks, payment terms, etc.
Schedule/coordinate equipment hauling in support of customers’ needs through appropriate channels; process billing.
Update rental transactions and related information into Rentalman database.
Perform rental equipment check‑in/check‑out.
Coordinate/schedule maintenance and repairs with Service Department; monitor repair status and costs.
Work with Service Department to ensure equipment abuse by customers is identified and billed accordingly.
Investigate and resolve customer problems with equipment deliveries, repairs, billing, and related logistics.
Make recommendations to management regarding changes in the rental fleet mix and equipment needs to maximize revenue.
Assist outside Sales Representatives as necessary.
Assist with other counter operations and rental store functions as needed and requested by store manager.
Advise management of significant competitive sales and rental activities.
Represent Quinn Rental Services professionally, promoting the goals and values of Quinn Company and the Caterpillar organization.
Qualifications High school diploma or GED and one to two years related experience and/or training; or an equivalent combination of education and experience.
Equity Statement Quinn is an Equal Opportunity Employer. Quinn Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. Quinn Group, Inc. has established an affirmative action plan to promote the employment and advancement of members of those covered groups identified by statute and regulations, including minorities, women, qualified disabled individuals, veterans and disabled veterans.
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Administrative
Machinery Manufacturing
Referral program: referrals increase your chances of interviewing at Quinn Company.
#J-18808-Ljbffr