MarketStar
Program Manager – Samsung
MarketStar, a leader in outsourced B2B demand, sales, customer success, and revenue operations solutions, is seeking a Program Manager for our Samsung partnership. With over 35 years of experience, we pride ourselves on growth, employee development, and community impact.
About MarketStar In everything we do, we believe in creating growth for our clients, employees, and community. We cultivate career advancements through mentorship, leadership, and development programs, and support communities via the MarketStar Foundation. Our global team of 3,000+ employees spans Utah, India, Ireland, Bulgaria, Mexico, the Philippines, and Australia.
About The Program Manager – Samsung The Program Manager will lead a team of DMR Business Development Managers (BDMs) focused on driving revenue growth and market share at CDW. This hands‑on leader excels at coaching, developing sales talent, and building a high‑performance culture. The role is based in the Chicago CDW office 2–3 days per week.
Location:
Chicago, Illinois
What Will You Do?
Onsite Leadership: Spend 2–3 days per week in the Chicago CDW office to coach, train, and support the sales team in real time.
Sales Team Development: Conduct regular 1:1s with BDMs focused on sales performance, pipeline management, and goal‑based improvement. Provide actionable feedback and personalized development plans.
Sales Playbook Creation: Build, refine, and implement sales playbooks that align with the program’s vision and CDW’s go‑to‑market strategy.
Performance Management: Oversee quota attainment, pipeline health, forecasting, and data‑driven performance analysis.
Business Reviews: Develop and deliver monthly or quarterly business reviews to internal and client stakeholders.
Cross‑Functional Collaboration: Engage with support teams such as BI, financial analysts, and training.
Staffing & Retention: Maintain staffing optimization through hiring, retention strategies, and performance planning.
Strategic Initiatives: Identify and execute initiatives to grow and adapt the program.
Operational Excellence: Manage program finances, including client billings, expenses, and budget attainment against gross margin goals.
What Will You Need to Succeed?
Experience working within the CDW environment.
Sales leadership experience with individual contributors or leaders.
Proven coaching track record.
Experience building and implementing sales playbooks.
Strong understanding of sales pipeline management, forecasting, and data analysis.
Client or stakeholder relationship management experience.Proficiency in CRM, sales acceleration platforms, and Microsoft Office 365.
Professional communication skills with teams, senior leadership, and internal resources.
History of delivering business reviews.
Growth mindset and commitment to professional development.
What We Offer In our commitment to our “We Care” value, we provide mental and physical well‑being benefits, including:
Structured learning and career development programs.
Mental health program.
Generous Paid Time Off.
Paid medical leave.
Child/Dependent care reimbursement.
Education reimbursement.
401(k) match, hardship loan program, financial wellness advisor access.
Comprehensive healthcare coverage (medical, dental, vision).
US Salary : $80,000 – $94,000 annually, with a variable bonus up to $9,000. Pay structure depends on responsibilities, experience, location, and other factors.
MarketStar is firmly committed to Equal Employment Opportunity (EEO) and compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as having a disability, please contact us at people.success@marketstar.com for assistance.
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About MarketStar In everything we do, we believe in creating growth for our clients, employees, and community. We cultivate career advancements through mentorship, leadership, and development programs, and support communities via the MarketStar Foundation. Our global team of 3,000+ employees spans Utah, India, Ireland, Bulgaria, Mexico, the Philippines, and Australia.
About The Program Manager – Samsung The Program Manager will lead a team of DMR Business Development Managers (BDMs) focused on driving revenue growth and market share at CDW. This hands‑on leader excels at coaching, developing sales talent, and building a high‑performance culture. The role is based in the Chicago CDW office 2–3 days per week.
Location:
Chicago, Illinois
What Will You Do?
Onsite Leadership: Spend 2–3 days per week in the Chicago CDW office to coach, train, and support the sales team in real time.
Sales Team Development: Conduct regular 1:1s with BDMs focused on sales performance, pipeline management, and goal‑based improvement. Provide actionable feedback and personalized development plans.
Sales Playbook Creation: Build, refine, and implement sales playbooks that align with the program’s vision and CDW’s go‑to‑market strategy.
Performance Management: Oversee quota attainment, pipeline health, forecasting, and data‑driven performance analysis.
Business Reviews: Develop and deliver monthly or quarterly business reviews to internal and client stakeholders.
Cross‑Functional Collaboration: Engage with support teams such as BI, financial analysts, and training.
Staffing & Retention: Maintain staffing optimization through hiring, retention strategies, and performance planning.
Strategic Initiatives: Identify and execute initiatives to grow and adapt the program.
Operational Excellence: Manage program finances, including client billings, expenses, and budget attainment against gross margin goals.
What Will You Need to Succeed?
Experience working within the CDW environment.
Sales leadership experience with individual contributors or leaders.
Proven coaching track record.
Experience building and implementing sales playbooks.
Strong understanding of sales pipeline management, forecasting, and data analysis.
Client or stakeholder relationship management experience.Proficiency in CRM, sales acceleration platforms, and Microsoft Office 365.
Professional communication skills with teams, senior leadership, and internal resources.
History of delivering business reviews.
Growth mindset and commitment to professional development.
What We Offer In our commitment to our “We Care” value, we provide mental and physical well‑being benefits, including:
Structured learning and career development programs.
Mental health program.
Generous Paid Time Off.
Paid medical leave.
Child/Dependent care reimbursement.
Education reimbursement.
401(k) match, hardship loan program, financial wellness advisor access.
Comprehensive healthcare coverage (medical, dental, vision).
US Salary : $80,000 – $94,000 annually, with a variable bonus up to $9,000. Pay structure depends on responsibilities, experience, location, and other factors.
MarketStar is firmly committed to Equal Employment Opportunity (EEO) and compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as having a disability, please contact us at people.success@marketstar.com for assistance.
#J-18808-Ljbffr