Pet Supplies Plus
Customer-Focused Store Team Member
Pet Supplies Plus, Chicago, Illinois, United States, 60290
Privacy Policy
PAge PSP Group, LLC and its affiliates, subsidiaries, divisions and designees ("PSP" or "we"). This Policy describes how Pet Supplies Plus collects, shares, uses, and safeguards customer Personal Information. This Policy covers Personal Information we collect anywhere including our retail stores, our websites at PetSuppliesPlus.com, PetSuppliesPlusEmail.com, and any other websites where we post this Policy (collectively the "Site"). This Policy also applies to Personal Information we may collect, share, and use from the emails and other communications you receive from us. By accessing, viewing, or using this site, you acknowledge that you have read, understand, and agree with this Privacy Policy and our Terms of Use. If you do not wish to be bound by this Privacy Policy and our Terms of Use, please do not use this site. INFORMATION WE COLLECT We may automatically collect some information when you come to our Site. This information helps us improve our Site and your experience on our Site. Automatic Anonymous Information What we collect automatically includes information about the computer or device you use to come to our Site. This may include the software that runs your computer, the type of software you use to access and search the internet, the service you use to go online, and the internet address assigned to your computer. This information helps us make our Site work better with your systems. We also collect data about how you use our Site such as the times you come to our Site and for how long. We may also know what websites you went to before and after our Site. It is not uncommon for online stores to collect this type of data. The information that is automatically submitted to us by your computer or device is considered anonymous information. To the extent we share such information with third parties, it is not traceable to any particular user and will not be used to contact you. Cookies Like many websites, our Site uses "cookie" technology. A "cookie" is a small data file. Our Site may store cookies on your hard drive. Cookies help us know when you come back to our Site. Cookies also help us "remember" information about you. We may try to remember things such as what products you prefer and your log-in information. Personal Information may be tied to these cookies. We do this to help bring you a better shopping experience. It can make check out faster. It also helps us make shopping more personal to you. You can set your browser to not accept cookies, however some services on our Site may not be available. Our company and our trusted third parties may share with one another anonymous versions of user information collected at this site. We may use that information to link to and issue anonymous cookies containing demographic or intent-based data for online behavioral advertising purposes. Such cookies do not contain personally identifiable information. Interest Based Advertising Mouse Movements and Keystrokes Pixel Tags Third Party Analytics Third Party Reviews We may also use companies to help us collect information about our products or instore experiences. These companies may use their own cookies and web beacons on our Site. Personal Information You may give us Personal Information that tells us who you are and other things about you. Personal Information we may collect includes your name, postal address, telephone number, e-mail address, and loyalty account number. We may also collect your username and password. We may collect demographic data from surveys or third parties. Demographics help us know our customers. For example, demographics can tell us your age, your gender, and what type of pets you own. We may collect information you give us when you buy or use our products and services (services include, but are not limited to, grooming, nail trimming, and pet wash), create or update loyalty accounts, and contact us. We may also collect your information when you enter our contests or sweepstakes, take our surveys, interact with us on social media websites, and sign up for our newsletters and other communications. Children’s Online Privacy Our Site is designed for a general audience. We do not knowingly solicit or collect personal information as defined by COPPA from children under 13. If you are a parent or guardian and believe that we have collected such personal information, please contact Us. USE OF INFORMATION When you submit Personal Information to us, you understand that you are agreeing to allow us to use your Personal Information to, among other things: Operate and improve our Site, business and services. We may keep a customer database and other business records for reasonable periods. Provide customer service to you. Communicate with you by postal mail, e-mail, phone and other ways about contests, promotions, rewards, events, and special offers for products and services from Pet Supplies Plus and our select partners. Find products and services you may like based on your past orders and activities. Send you business communications, including confirmations, invoices, notices, updates, product alerts, and administrative messages. Detect, prevent and enforce against fraudulent, malicious or illegal acts. Run contests, sweepstakes, programs and surveys. Transfer Personal Information to third party vendors and service providers. Your Personal Information is captured in the United States for processing by Pet Supplies Plus and our Vendors. We may disclose to the United States government and other authorities as required by law. Combine Personal Information with information from third parties, if allowed by law to improve our marketing communications and your experience. Meet legal, regulatory, insurance, security and processing requirements. For other purposes with your consent or as permitted or required by law. DISCLOSURE OF PERSONAL INFORMATION We do not rent or sell your personal information to third parties. We will not disclose your personal information to third parties for their own marketing purposes except as described in this policy, or with your express consent. We may disclose your Personal Information to third parties: With your consent, for example, when you share your information with third parties for their own marketing purposes subject to their own privacy policies. As needed to meet legal, regulatory, insurance, audit, and security requirements. For legal reasons if we have a good-faith belief that access, use, preservation or disclosure is necessary to: meet any applicable law, regulation, legal process or enforceable governmental request. enforce applicable Terms of Service, including investigation of potential violations. detect, prevent, or address fraud, security or technical issues. protect the rights, property or safety of Pet Supplies Plus, our users or the public as required or permitted by law. As permitted or required by law, including to respond to lawful requests and legal process, to protect the rights of Pet Supplies Plus and its customers, to enforce our agreements, policies and terms of use, in an emergency to protect personal safety. In connection with any proposed or actual merger, sale of assets, financing or acquisition of all or part of our business. We may share non-identifying information in aggregated or anonymous form. INFORMATION CHOICE AND ACCESS You can opt-out of Pet Supplies Plus Marketing Communications. If you opted-in to sharing with third party marketers, you can opt-out of that too. You may request access or change your Personal Information and preferences. Follow opt-out instructions in promotional emails. Contact us to exercise rights; include your full name, address, phone number and email, and specify information to access or change. If you opt-out of marketing communications, you may still receive business communications. SECURITY Pet Supplies Plus takes reasonable steps to protect Personal Information but does not guarantee against all unauthorized disclosure. QUESTIONS OR CONCERNS If you have questions, please contact Us. CHANGES/UPDATES TO THIS POLICY We may amend this privacy policy at any time. Changes will show an effective date at the top of the page. SUPPLEMENTAL PRIVACY NOTICES California This California Privacy Notice supplements the information contained in our Privacy Policy and applies to California residents. It describes categories of personal information we collect and rights under the CCPA/CPRA. It includes a description of categories and data sources, access and deletion rights, and non-discrimination safeguards. COLORADO, CONNECTICUT, OREGON, TEXAS, AND VIRGINIA This privacy notice supplements our Policy for residents of these states and describes rights related to these jurisdictions including access, deletion, correction, and opt-out options. For questions or to exercise rights, contact us. We may deny certain requests and explain why. If you are not satisfied, you may appeal by calling 1-866-477-7748 or via our website. Note that this policy clarifies that personal information does not include information about job applicants, employees, or personnel of third parties we work with, or information we have collected as a service provider.
#J-18808-Ljbffr
PAge PSP Group, LLC and its affiliates, subsidiaries, divisions and designees ("PSP" or "we"). This Policy describes how Pet Supplies Plus collects, shares, uses, and safeguards customer Personal Information. This Policy covers Personal Information we collect anywhere including our retail stores, our websites at PetSuppliesPlus.com, PetSuppliesPlusEmail.com, and any other websites where we post this Policy (collectively the "Site"). This Policy also applies to Personal Information we may collect, share, and use from the emails and other communications you receive from us. By accessing, viewing, or using this site, you acknowledge that you have read, understand, and agree with this Privacy Policy and our Terms of Use. If you do not wish to be bound by this Privacy Policy and our Terms of Use, please do not use this site. INFORMATION WE COLLECT We may automatically collect some information when you come to our Site. This information helps us improve our Site and your experience on our Site. Automatic Anonymous Information What we collect automatically includes information about the computer or device you use to come to our Site. This may include the software that runs your computer, the type of software you use to access and search the internet, the service you use to go online, and the internet address assigned to your computer. This information helps us make our Site work better with your systems. We also collect data about how you use our Site such as the times you come to our Site and for how long. We may also know what websites you went to before and after our Site. It is not uncommon for online stores to collect this type of data. The information that is automatically submitted to us by your computer or device is considered anonymous information. To the extent we share such information with third parties, it is not traceable to any particular user and will not be used to contact you. Cookies Like many websites, our Site uses "cookie" technology. A "cookie" is a small data file. Our Site may store cookies on your hard drive. Cookies help us know when you come back to our Site. Cookies also help us "remember" information about you. We may try to remember things such as what products you prefer and your log-in information. Personal Information may be tied to these cookies. We do this to help bring you a better shopping experience. It can make check out faster. It also helps us make shopping more personal to you. You can set your browser to not accept cookies, however some services on our Site may not be available. Our company and our trusted third parties may share with one another anonymous versions of user information collected at this site. We may use that information to link to and issue anonymous cookies containing demographic or intent-based data for online behavioral advertising purposes. Such cookies do not contain personally identifiable information. Interest Based Advertising Mouse Movements and Keystrokes Pixel Tags Third Party Analytics Third Party Reviews We may also use companies to help us collect information about our products or instore experiences. These companies may use their own cookies and web beacons on our Site. Personal Information You may give us Personal Information that tells us who you are and other things about you. Personal Information we may collect includes your name, postal address, telephone number, e-mail address, and loyalty account number. We may also collect your username and password. We may collect demographic data from surveys or third parties. Demographics help us know our customers. For example, demographics can tell us your age, your gender, and what type of pets you own. We may collect information you give us when you buy or use our products and services (services include, but are not limited to, grooming, nail trimming, and pet wash), create or update loyalty accounts, and contact us. We may also collect your information when you enter our contests or sweepstakes, take our surveys, interact with us on social media websites, and sign up for our newsletters and other communications. Children’s Online Privacy Our Site is designed for a general audience. We do not knowingly solicit or collect personal information as defined by COPPA from children under 13. If you are a parent or guardian and believe that we have collected such personal information, please contact Us. USE OF INFORMATION When you submit Personal Information to us, you understand that you are agreeing to allow us to use your Personal Information to, among other things: Operate and improve our Site, business and services. We may keep a customer database and other business records for reasonable periods. Provide customer service to you. Communicate with you by postal mail, e-mail, phone and other ways about contests, promotions, rewards, events, and special offers for products and services from Pet Supplies Plus and our select partners. Find products and services you may like based on your past orders and activities. Send you business communications, including confirmations, invoices, notices, updates, product alerts, and administrative messages. Detect, prevent and enforce against fraudulent, malicious or illegal acts. Run contests, sweepstakes, programs and surveys. Transfer Personal Information to third party vendors and service providers. Your Personal Information is captured in the United States for processing by Pet Supplies Plus and our Vendors. We may disclose to the United States government and other authorities as required by law. Combine Personal Information with information from third parties, if allowed by law to improve our marketing communications and your experience. Meet legal, regulatory, insurance, security and processing requirements. For other purposes with your consent or as permitted or required by law. DISCLOSURE OF PERSONAL INFORMATION We do not rent or sell your personal information to third parties. We will not disclose your personal information to third parties for their own marketing purposes except as described in this policy, or with your express consent. We may disclose your Personal Information to third parties: With your consent, for example, when you share your information with third parties for their own marketing purposes subject to their own privacy policies. As needed to meet legal, regulatory, insurance, audit, and security requirements. For legal reasons if we have a good-faith belief that access, use, preservation or disclosure is necessary to: meet any applicable law, regulation, legal process or enforceable governmental request. enforce applicable Terms of Service, including investigation of potential violations. detect, prevent, or address fraud, security or technical issues. protect the rights, property or safety of Pet Supplies Plus, our users or the public as required or permitted by law. As permitted or required by law, including to respond to lawful requests and legal process, to protect the rights of Pet Supplies Plus and its customers, to enforce our agreements, policies and terms of use, in an emergency to protect personal safety. In connection with any proposed or actual merger, sale of assets, financing or acquisition of all or part of our business. We may share non-identifying information in aggregated or anonymous form. INFORMATION CHOICE AND ACCESS You can opt-out of Pet Supplies Plus Marketing Communications. If you opted-in to sharing with third party marketers, you can opt-out of that too. You may request access or change your Personal Information and preferences. Follow opt-out instructions in promotional emails. Contact us to exercise rights; include your full name, address, phone number and email, and specify information to access or change. If you opt-out of marketing communications, you may still receive business communications. SECURITY Pet Supplies Plus takes reasonable steps to protect Personal Information but does not guarantee against all unauthorized disclosure. QUESTIONS OR CONCERNS If you have questions, please contact Us. CHANGES/UPDATES TO THIS POLICY We may amend this privacy policy at any time. Changes will show an effective date at the top of the page. SUPPLEMENTAL PRIVACY NOTICES California This California Privacy Notice supplements the information contained in our Privacy Policy and applies to California residents. It describes categories of personal information we collect and rights under the CCPA/CPRA. It includes a description of categories and data sources, access and deletion rights, and non-discrimination safeguards. COLORADO, CONNECTICUT, OREGON, TEXAS, AND VIRGINIA This privacy notice supplements our Policy for residents of these states and describes rights related to these jurisdictions including access, deletion, correction, and opt-out options. For questions or to exercise rights, contact us. We may deny certain requests and explain why. If you are not satisfied, you may appeal by calling 1-866-477-7748 or via our website. Note that this policy clarifies that personal information does not include information about job applicants, employees, or personnel of third parties we work with, or information we have collected as a service provider.
#J-18808-Ljbffr