Remote Service Desk Associate - Tier I Support

A government IT services company is seeking an Associate Service Desk Technician - Tier I to provide exceptional technical support to Veterans. This fully remote role requires strong technical knowledge and excellent customer service skills. Responsibilities include assisting users with mobile device setup, troubleshooting, and managing support tickets in ServiceNow. Candidates should possess at least one year of technical support experience and a high school diploma. A successful applicant must also manage confidential information with discretion. #J-18808-Ljbffr