CINCINNATI CHILDREN'S HOSPITAL MEDICAL CENTER
Patient Access Representative
CINCINNATI CHILDREN'S HOSPITAL MEDICAL CENTER, Cincinnati, Ohio, United States, 45208
Location: Medical Office Building (MOB)/Hopple Street
Hours: Monday- Thursday 12:30pm-7pm; every 3rd Saturday 7:45am until as late as 1pm. May require extended periods of standing.
Job Responsibilities
Safety:
Ensures patient safety by identifying the correct patient, identifying special needs and preparing isolation precautions for patients who have infectious disease indicators.
Customer Service:
Provides assistance and services to patients, families, staff, and external agencies in the accurate completion of patient registration, admission, and scheduling. Investigates and resolves customer requests, questions, or problems according to CCHMC policies and procedures. Contacts outside representatives to request information or assistance in resolving problems.
HIPAA/Confidentiality:
Maintains confidentiality, protects and safeguards patient/family personal medical and financial information at all times during collection, use, and storage. Access only information and records necessary to perform the responsibilities of the position.
Compliance:
Completes and authenticates all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH).
Revenue Cycle Support:
Supports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information, and forms are obtained and accurately entered into the appropriate system. Talks to management to explain system errors or to recommend changes to the system.
Job Qualifications
High school diploma or equivalent
No directly related experience
Primary Location:
MOB - 3430 Burnet
Schedule:
Part time
Shift:
Day (United States of America)
Department:
Registration Srvc MOB - Hopple
Employee Status:
Regular
FTE:
0.6
Weekly Hours:
24
Expected Starting Pay Range:
$17.49 - $20.99 (Annualized pay may vary based on FTE status)
Comprehensive job description provided upon request.
Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status.
EEO/Veteran/Disability
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Job Responsibilities
Safety:
Ensures patient safety by identifying the correct patient, identifying special needs and preparing isolation precautions for patients who have infectious disease indicators.
Customer Service:
Provides assistance and services to patients, families, staff, and external agencies in the accurate completion of patient registration, admission, and scheduling. Investigates and resolves customer requests, questions, or problems according to CCHMC policies and procedures. Contacts outside representatives to request information or assistance in resolving problems.
HIPAA/Confidentiality:
Maintains confidentiality, protects and safeguards patient/family personal medical and financial information at all times during collection, use, and storage. Access only information and records necessary to perform the responsibilities of the position.
Compliance:
Completes and authenticates all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH).
Revenue Cycle Support:
Supports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information, and forms are obtained and accurately entered into the appropriate system. Talks to management to explain system errors or to recommend changes to the system.
Job Qualifications
High school diploma or equivalent
No directly related experience
Primary Location:
MOB - 3430 Burnet
Schedule:
Part time
Shift:
Day (United States of America)
Department:
Registration Srvc MOB - Hopple
Employee Status:
Regular
FTE:
0.6
Weekly Hours:
24
Expected Starting Pay Range:
$17.49 - $20.99 (Annualized pay may vary based on FTE status)
Comprehensive job description provided upon request.
Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status.
EEO/Veteran/Disability
#J-18808-Ljbffr