Google
Head of Customer Engineering IV, SAISV, Google Cloud
Google, San Francisco, California, United States, 94199
Head of Customer Engineering III, SAISV, Google Cloud
Location: Sunnyvale, CA, USA; San Francisco, CA, USA
Minimum Qualifications
Bachelor's degree or equivalent practical experience.
10 years of experience with cloud native architecture in a customer-facing or support role.
3 years of experience leading teams in a technical customer-facing role within professional services or Sales Engineering, as a manager or manager of managers.
Ability to travel up to 30% of the time.
Preferred Qualifications
Experience managing a team through sales processes, operations and career development, including account mapping, quota setting, quarterly/annual performance management, and managing sensitive information.
Experience engaging with, and presenting to, technical stakeholders and executive leaders, including tailoring and delivering compelling messages by audience, asking strategic questions, and leading conversations that drive business opportunity.
Responsibilities
Lead a team of Customer Engineering (CE) Managers and extended teams, to build a thriving growth culture. Focus on talent strategy and skills development to deliver on successful cloud transformation outcomes.
Foster strong partnerships with key customers across the book of business. Provide leadership related to cloud, transformation and relevant industry trends.
Partner with Google Cloud business leadership to define the technical GTM strategy and execution plan for the team's book of business. Determine alignment through planning stages, coverage and staffing needs across business opportunities.
Lead workload and opportunity review meetings with sales and CE teams, and provide insight into how to achieve a technical agreement and migration strategy, and work directly with the customers, partners, and prospects.
Work cross-functionally to resolve technical roadblocks including capacity needs, constraints and product challenges affecting customer satisfaction.
US base salary range for this full‑time position is $186,000‑$261,000 plus bonus, equity, and benefits.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Seniority level : Mid‑Senior level
Employment type : Full‑time
Job function : Project Management, Consulting, and Engineering
Industries : Information Services and Technology, Information and Internet
#J-18808-Ljbffr
Minimum Qualifications
Bachelor's degree or equivalent practical experience.
10 years of experience with cloud native architecture in a customer-facing or support role.
3 years of experience leading teams in a technical customer-facing role within professional services or Sales Engineering, as a manager or manager of managers.
Ability to travel up to 30% of the time.
Preferred Qualifications
Experience managing a team through sales processes, operations and career development, including account mapping, quota setting, quarterly/annual performance management, and managing sensitive information.
Experience engaging with, and presenting to, technical stakeholders and executive leaders, including tailoring and delivering compelling messages by audience, asking strategic questions, and leading conversations that drive business opportunity.
Responsibilities
Lead a team of Customer Engineering (CE) Managers and extended teams, to build a thriving growth culture. Focus on talent strategy and skills development to deliver on successful cloud transformation outcomes.
Foster strong partnerships with key customers across the book of business. Provide leadership related to cloud, transformation and relevant industry trends.
Partner with Google Cloud business leadership to define the technical GTM strategy and execution plan for the team's book of business. Determine alignment through planning stages, coverage and staffing needs across business opportunities.
Lead workload and opportunity review meetings with sales and CE teams, and provide insight into how to achieve a technical agreement and migration strategy, and work directly with the customers, partners, and prospects.
Work cross-functionally to resolve technical roadblocks including capacity needs, constraints and product challenges affecting customer satisfaction.
US base salary range for this full‑time position is $186,000‑$261,000 plus bonus, equity, and benefits.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Seniority level : Mid‑Senior level
Employment type : Full‑time
Job function : Project Management, Consulting, and Engineering
Industries : Information Services and Technology, Information and Internet
#J-18808-Ljbffr