Northwest Oncology & Hematology Sc
Insurance Verification - Rolling Meadows Office Staff
Northwest Oncology & Hematology Sc, Rolling Meadows, Illinois, United States, 60008
Job Details
Job Location : Rolling Meadows, IL 60008
Role and Responsibilities
Verifying insurance benefits
Entering insurance information on patient accounts
Working verifications in Phreesia
Check patients SNF/Hospice status
Answer questions from staff regarding insurance
Obtain referrals for office visits and treatments
Calling patients regarding referral issues
Physical Demands
Frequently required to stand, walk, sit, use hands/fingers, talk and hear
The noise level in the work environment is usually moderate
Attire
Business Casual
Qualifications
Prior insurance experience preferred
Excellent communication skills
Able to multi-task well
Computer knowledge
Teamwork – balances team and individual responsibilities, gives and welcomes feedback openly, contributes to a positive team spirit, able to build morale, supports everyone’s efforts to succeed
Problem Solving – ability to identify and resolve problems, develops solutions, works well in a group, uses reason even when dealing with emotional topics
Customer service – ability to manage difficult situations, responds promptly to customer needs, meets commitments
Interpersonal skills – focuses on solving conflict, not blaming, maintains confidentiality, listens to others, keeps emotions under control, remains open to new ideas
Written and oral communication – speaks clearly, listens for clarification, responds well to questions, writes clearly, ability to edit work for spelling and grammar, ability to read written information
Attendance, punctuality, dependability – arrives to work on time, absenteeism is kept at a minimum
Educational Requirements
High school graduate
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Role and Responsibilities
Verifying insurance benefits
Entering insurance information on patient accounts
Working verifications in Phreesia
Check patients SNF/Hospice status
Answer questions from staff regarding insurance
Obtain referrals for office visits and treatments
Calling patients regarding referral issues
Physical Demands
Frequently required to stand, walk, sit, use hands/fingers, talk and hear
The noise level in the work environment is usually moderate
Attire
Business Casual
Qualifications
Prior insurance experience preferred
Excellent communication skills
Able to multi-task well
Computer knowledge
Teamwork – balances team and individual responsibilities, gives and welcomes feedback openly, contributes to a positive team spirit, able to build morale, supports everyone’s efforts to succeed
Problem Solving – ability to identify and resolve problems, develops solutions, works well in a group, uses reason even when dealing with emotional topics
Customer service – ability to manage difficult situations, responds promptly to customer needs, meets commitments
Interpersonal skills – focuses on solving conflict, not blaming, maintains confidentiality, listens to others, keeps emotions under control, remains open to new ideas
Written and oral communication – speaks clearly, listens for clarification, responds well to questions, writes clearly, ability to edit work for spelling and grammar, ability to read written information
Attendance, punctuality, dependability – arrives to work on time, absenteeism is kept at a minimum
Educational Requirements
High school graduate
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