California Department of Health Care Access and Information
Infrastructure & Operations Manager
California Department of Health Care Access and Information, Sacramento, California, United States, 95828
Join to apply for the
Infrastructure & Operations Manager
role at
California Department of Health Care Access and Information .
Location: Sacramento County. Telework: Hybrid. Job Type: Permanent, Full Time.
Base Pay Range $9,387.00 - $12,579.00
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug‑free workplace. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Position Details
Job Code #: JC-501911
Position #: 441-505-1405-XXX
Working Title: Infrastructure & Operations Manager
Classification: INFORMATION TECHNOLOGY MANAGER I
Salary: $9,387.00 - $12,579.00
# of Positions: 1
Work Location: Sacramento County
Telework: Hybrid
Job Type: Permanent, Full Time
Department Information California’s Department of Health Care Access and Information (HCAI) ensures healthcare access is provided to Californians where it is needed most. With offices in Sacramento and Los Angeles, we strengthen the state’s healthcare system through facility construction, expanding the health workforce, and providing health information. Our diverse team upholds the values of professionalism, innovation, equity, and service. We can provide you with the tools to start, build, or transition your career while making an impact for all Californians.
In the Office of Information Services, we shape conversations and generate impactful insights about California’s healthcare landscape from data submitted to us by hospitals, health plans, prescription drug manufacturers, and California’s health care workforce. These conversations and insights inform policymakers, researchers, community leaders, and the broader health care industry regarding topics such as health care cost transparency, the total cost of care, and health outcomes. Our mission is to expand equitable access to quality, affordable health care for all Californians.
Job Description and Duties This bulletin is being reposted. If you previously applied, it is not necessary to reapply.
Under the general direction of the Chief Technology Officer (IT Manager II), the Infrastructure and Operations Section (ISO) Manager directs the activities of the Enterprise Infrastructure Group (EIG), Security Operations Group (SOG), and IT Service Desk (ITSD). The I&O Manager ensures IT infrastructure and end‑user support are positioned to meet organizational goals.
The Infrastructure and Operations (I&O) Manager leads the planning, implementation, and ongoing support of enterprise technology infrastructure and operations. This role plays a critical part in shaping the organization's IT architecture and driving innovation across core areas, including Security Operations, IT Infrastructure, and the IT Service Desk. The I&O Manager ensures that all systems are secure, scalable, and aligned with business goals. The role requires a balance of strategic thinking, technical expertise, and strong leadership to ensure IT services are reliable, responsive, and future‑ready.
This position is subject to the Form 700 Statement of Economic Interests filing requirements, which requires disclosure of certain personal economic interests as determined by the Conflict of Interest Code of the Department of Health Care Access and Information.
Special Requirements Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include a copy of your unofficial transcripts and/or license for verification. Official sealed transcripts will be required upon appointment. If an application does not meet the Minimum Qualifications, the applicant will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Applicants who have been withheld may file an appeal with the State Personnel Board.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/14/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How to Apply Complete Application Packages, including your Examination/Employment Application (STD 678) and applicable or required documents, must be submitted to apply for this job posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.
Address for Mailing Application Packages
Department of Health Care Access and Information
2020 West El Camino Avenue, Suite 1016
Sacramento, CA 95833
Address for Drop‑Off Application Packages
Department of Health Care Access and Information
2020 West El Camino Avenue, Suite 1016
Sacramento, CA 95833
Drop off at 8th Floor Receptionist, Attention Human Resources
08:00 AM - 05:00 PM
Required Application Package Documents
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is required and must be included.
Statement of Qualifications – A Statement of Qualifications (SOQ) is required. (The SOQ is a separate document with your Name and Job Control number noted on the top, typed in Arial 12 pt font, no more than two pages.) Resumes and cover letters do not take the place of the SOQ. Applications without a clearly titled SOQ or failure to follow instructions above will not be considered for the position.
Please describe how your knowledge, skills, experience, and education relate to the qualifications listed in the job description.
Please describe your experience with leading the planning, implementation, and ongoing support of enterprise technology infrastructure and operations.
How have you managed cross‑functional teams and collaborated with other IT leaders to develop technology strategies?
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Hospitals and Health Care
#J-18808-Ljbffr
Infrastructure & Operations Manager
role at
California Department of Health Care Access and Information .
Location: Sacramento County. Telework: Hybrid. Job Type: Permanent, Full Time.
Base Pay Range $9,387.00 - $12,579.00
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug‑free workplace. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Position Details
Job Code #: JC-501911
Position #: 441-505-1405-XXX
Working Title: Infrastructure & Operations Manager
Classification: INFORMATION TECHNOLOGY MANAGER I
Salary: $9,387.00 - $12,579.00
# of Positions: 1
Work Location: Sacramento County
Telework: Hybrid
Job Type: Permanent, Full Time
Department Information California’s Department of Health Care Access and Information (HCAI) ensures healthcare access is provided to Californians where it is needed most. With offices in Sacramento and Los Angeles, we strengthen the state’s healthcare system through facility construction, expanding the health workforce, and providing health information. Our diverse team upholds the values of professionalism, innovation, equity, and service. We can provide you with the tools to start, build, or transition your career while making an impact for all Californians.
In the Office of Information Services, we shape conversations and generate impactful insights about California’s healthcare landscape from data submitted to us by hospitals, health plans, prescription drug manufacturers, and California’s health care workforce. These conversations and insights inform policymakers, researchers, community leaders, and the broader health care industry regarding topics such as health care cost transparency, the total cost of care, and health outcomes. Our mission is to expand equitable access to quality, affordable health care for all Californians.
Job Description and Duties This bulletin is being reposted. If you previously applied, it is not necessary to reapply.
Under the general direction of the Chief Technology Officer (IT Manager II), the Infrastructure and Operations Section (ISO) Manager directs the activities of the Enterprise Infrastructure Group (EIG), Security Operations Group (SOG), and IT Service Desk (ITSD). The I&O Manager ensures IT infrastructure and end‑user support are positioned to meet organizational goals.
The Infrastructure and Operations (I&O) Manager leads the planning, implementation, and ongoing support of enterprise technology infrastructure and operations. This role plays a critical part in shaping the organization's IT architecture and driving innovation across core areas, including Security Operations, IT Infrastructure, and the IT Service Desk. The I&O Manager ensures that all systems are secure, scalable, and aligned with business goals. The role requires a balance of strategic thinking, technical expertise, and strong leadership to ensure IT services are reliable, responsive, and future‑ready.
This position is subject to the Form 700 Statement of Economic Interests filing requirements, which requires disclosure of certain personal economic interests as determined by the Conflict of Interest Code of the Department of Health Care Access and Information.
Special Requirements Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include a copy of your unofficial transcripts and/or license for verification. Official sealed transcripts will be required upon appointment. If an application does not meet the Minimum Qualifications, the applicant will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Applicants who have been withheld may file an appeal with the State Personnel Board.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/14/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How to Apply Complete Application Packages, including your Examination/Employment Application (STD 678) and applicable or required documents, must be submitted to apply for this job posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.
Address for Mailing Application Packages
Department of Health Care Access and Information
2020 West El Camino Avenue, Suite 1016
Sacramento, CA 95833
Address for Drop‑Off Application Packages
Department of Health Care Access and Information
2020 West El Camino Avenue, Suite 1016
Sacramento, CA 95833
Drop off at 8th Floor Receptionist, Attention Human Resources
08:00 AM - 05:00 PM
Required Application Package Documents
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is required and must be included.
Statement of Qualifications – A Statement of Qualifications (SOQ) is required. (The SOQ is a separate document with your Name and Job Control number noted on the top, typed in Arial 12 pt font, no more than two pages.) Resumes and cover letters do not take the place of the SOQ. Applications without a clearly titled SOQ or failure to follow instructions above will not be considered for the position.
Please describe how your knowledge, skills, experience, and education relate to the qualifications listed in the job description.
Please describe your experience with leading the planning, implementation, and ongoing support of enterprise technology infrastructure and operations.
How have you managed cross‑functional teams and collaborated with other IT leaders to develop technology strategies?
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Hospitals and Health Care
#J-18808-Ljbffr