Remote Career
About the job Data Entry Support Specialist
NOTE: Only for US residence
The Data Entry (Self-Determination) Support Specialist, anticipates and resolves customer issues with filling out and receiving documents, entering records into the electronic filing system, billing agencies, and updating customer records as necessary. Ensures paychecks are calculated accurately and efficiently by following departmental procedures and adhering to agency requirements.
RESPONSIBILITIES AND DUTIES
Administer new and existing DocuSign accounts
Prepare and send documents via mail using approved communications
Ensure the proper naming and saving of documents in the document management system
Assist stakeholders in returning documents
Serve as an escalation point for DocuSign support issues from the operations staff and customers
Ensure all compliance standards are met for audit purposes
Timesheet Reviewing
Time Tracking
Proofing & Posting
Disbursements
Reviewing overlap and overtime reports
Accurately and efficiently complete payroll checklists for assigned agencies. Resolve any discrepancies that may exist in the document.
Work with team leader to identify strategies for reducing errors that appear on the weekly OAR report.
Collaborate with the staff to resolve rejected timesheet issues and reduce out-of-cycle payroll disbursements (RFPs)
Completes administrative tasks such as filing, copying, data entry, etc...
Maintains confidentiality of records relating to clients
Collaborates with other staff members to optimize delivery of services
Identifies opportunities to improve our processes
Upholds company values and mission
Other duties as assigned
EDUCATION
High School diploma or GED equivalent
EXPERIENCE AND QUALIFICATIONS
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
Excellent written and oral communication skills
Strong attention to detail
Ability to plan and organize daily work to meet deadlines
Competent in the use of Microsoft programs and the Internet
Ability to build positive relationships and communicate with people of diverse backgrounds and abilities
Strong ability to participate on a highly effective team
Ability to plan and organize daily work to meet deadlines
Work is performed in a typical office setting or from a home office
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The Data Entry (Self-Determination) Support Specialist, anticipates and resolves customer issues with filling out and receiving documents, entering records into the electronic filing system, billing agencies, and updating customer records as necessary. Ensures paychecks are calculated accurately and efficiently by following departmental procedures and adhering to agency requirements.
RESPONSIBILITIES AND DUTIES
Administer new and existing DocuSign accounts
Prepare and send documents via mail using approved communications
Ensure the proper naming and saving of documents in the document management system
Assist stakeholders in returning documents
Serve as an escalation point for DocuSign support issues from the operations staff and customers
Ensure all compliance standards are met for audit purposes
Timesheet Reviewing
Time Tracking
Proofing & Posting
Disbursements
Reviewing overlap and overtime reports
Accurately and efficiently complete payroll checklists for assigned agencies. Resolve any discrepancies that may exist in the document.
Work with team leader to identify strategies for reducing errors that appear on the weekly OAR report.
Collaborate with the staff to resolve rejected timesheet issues and reduce out-of-cycle payroll disbursements (RFPs)
Completes administrative tasks such as filing, copying, data entry, etc...
Maintains confidentiality of records relating to clients
Collaborates with other staff members to optimize delivery of services
Identifies opportunities to improve our processes
Upholds company values and mission
Other duties as assigned
EDUCATION
High School diploma or GED equivalent
EXPERIENCE AND QUALIFICATIONS
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
Excellent written and oral communication skills
Strong attention to detail
Ability to plan and organize daily work to meet deadlines
Competent in the use of Microsoft programs and the Internet
Ability to build positive relationships and communicate with people of diverse backgrounds and abilities
Strong ability to participate on a highly effective team
Ability to plan and organize daily work to meet deadlines
Work is performed in a typical office setting or from a home office
#J-18808-Ljbffr