Bridgestone
Why consider this job opportunity:
Salary up to $82,000
Fully remote position, providing flexibility to work from anywhere within the U.S.
Opportunity for career advancement and growth within a global organization
Supportive onboarding experience and access to regular mentorship
Engaging corporate social responsibility activities
A diverse and inclusive team environment
What to Expect (Job Responsibilities):
Host regular meetings with Reseller Partners and present business reviews, building strong relationships
Advise and collaborate with internal teams regarding Reseller challenges and requests
Guide Reseller Partners through the onboarding and certification process
Identify gaps, best practices, and inefficiencies to continuously improve service
Proactively monitor customer health to assess churn risk
What is Required (Qualifications):
Minimum of 2 years of experience in Customer Service or Account Management; Reseller experience is a plus
Excellent verbal and written communication skills, capable of effective communication at all levels
Self-driven and proactive nature, with a professional demeanor and strong conflict resolution skills
Experience with CRM software; Salesforce preferred
AI experience is a plus
How to Stand Out (Preferred Qualifications):
Previous experience in a Reseller environment
Familiarity with customer success methodologies
Strong analytical skills to assess customer needs and develop solutions
Experience in training or mentoring others
Knowledge of fleet management solutions or related industries
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
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Salary up to $82,000
Fully remote position, providing flexibility to work from anywhere within the U.S.
Opportunity for career advancement and growth within a global organization
Supportive onboarding experience and access to regular mentorship
Engaging corporate social responsibility activities
A diverse and inclusive team environment
What to Expect (Job Responsibilities):
Host regular meetings with Reseller Partners and present business reviews, building strong relationships
Advise and collaborate with internal teams regarding Reseller challenges and requests
Guide Reseller Partners through the onboarding and certification process
Identify gaps, best practices, and inefficiencies to continuously improve service
Proactively monitor customer health to assess churn risk
What is Required (Qualifications):
Minimum of 2 years of experience in Customer Service or Account Management; Reseller experience is a plus
Excellent verbal and written communication skills, capable of effective communication at all levels
Self-driven and proactive nature, with a professional demeanor and strong conflict resolution skills
Experience with CRM software; Salesforce preferred
AI experience is a plus
How to Stand Out (Preferred Qualifications):
Previous experience in a Reseller environment
Familiarity with customer success methodologies
Strong analytical skills to assess customer needs and develop solutions
Experience in training or mentoring others
Knowledge of fleet management solutions or related industries
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#J-18808-Ljbffr