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EMC

Call Center Advisor

EMC, Kansas City, Missouri, United States, 64101

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Do you enjoy chatting with people, solving problems, and making someone's day just a little bit easier? We're looking for a friendly, confident, and customer-focused

Call Center Advisor

to be the voice of our company.

Whether you're just starting out or looking to grow your experience, this is your chance to step into a fast-paced, people-first environment where no two calls are the same and your impact is felt every single day.

What Youll Be Doing as a Call Center Advisor:

Answer inbound calls from customers and provide clear, friendly, and helpful assistance

Troubleshoot issues, answer questions, and offer solutions that leave customers feeling heard and supported

Log call details accurately into our system and follow up where needed

Work closely with other departments to resolve customer concerns quickly and professionally

Stay up to date on products, services, and internal processes to deliver top-notch support

Meet individual performance targets while contributing to a positive, team-focused culture

What Were Looking For:

A clear, confident, and warm phone manner

Great listening and communication skills you know how to make people feel understood

The ability to multitask and stay calm under pressure

A problem-solver who can think on their feet and adapt to different situations

Comfortable using computers and navigating customer service software

Previous experience in a call center or customer service role is helpful but not required we provide full training!

What Youll Love About Working With Us:

A supportive, team-oriented environment where your voice matters

Paid training and ongoing support to help you succeed

Opportunities for growth into specialist, team lead, or management roles

Competitive pay, bonuses, and great employee perks

Flexible full-time or part-time shifts to fit your lifestyle

A vibrant, energetic workplace where hard work and a positive attitude are always appreciated

Ready to Pick Up the Phone on a Fresh New Career? If you're excited to join a company that values customer service, teamwork, and your individual growth we'd love to hear from you.

Apply now and become a

Call Center Advisor

who makes every conversation count!

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