EMCOR Group
About Us
We design, install, and maintain advanced electrical systems. Our expertise spans traditional electrical contracting, security solutions, audio-visual integration, wireless networking, and building management systems.
Job Summary At Miller Electric the Client Service Coordinator works within the Client Service Center under the umbrella of the Service and Branch Operations department. Responsibilities are focused on the daily administrative processing and oversight of clients’ requests for maintenance-type projects and services. Client Service Coordinators must strive to meet established internal and external SLAs while delivering exceptional service to clients and project managers. The Client Service Coordinator understands all clients' needs, requirements, and preferences and works diligently to build positive relationships with clients to foster additional business opportunities.
Essential Duties & Responsibilities
Build and maintain positive working relationships with clients and their facility managers.
Use various applications to receive, process, and oversee clients’ requests for service.
Ensure compliance with internal and external SLAs.
Routinely communicate and coordinate with clients and internal employees regarding service updates and scheduling.
Compile data for department analysis and development.
Partnership with all internal markets and offices to debrief on staffing shortages, client satisfaction, and department improvement and business development opportunities.
Qualifications
High school diploma
Excellent personal interaction and communication skills
Proficient in multi-tasking, prioritization, and organization.
Ability to maintain a high level of trust and confidentiality with sensitive items
Positive attitude and the ability to work with and learn from others
Dedication to delivering quality customer service.
Computer skills to include: word processing and spreadsheet applications
Excellent attention to detail
Perferred:
Experience working with strict deadlines and high volume
Experience working in a customer service environment
Experience using CRM platforms such as Salesforce and Corrigo
Benefits:
Medical, Dental, and Prescription Drug Insurance (100% of the premium covered by Miller Electric)
401k with company matching
Life Insurance
Accidental Death & Dismemberment Insurance
Short & Long-Term Disability Insurance
Flexible Spending Accounts
Paid Vacation & Holidays
Tuition Reimbursement Program
Wellness Program
Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
Job Locations US-FL-Jacksonville
ID 2025-5587
Company Miller Electric Company
Category Administrative Services
Position Type Full-Time
Location Type Onsite
Posted Date 6 days ago (12/29/2025 2:26 PM)
#J-18808-Ljbffr
Job Summary At Miller Electric the Client Service Coordinator works within the Client Service Center under the umbrella of the Service and Branch Operations department. Responsibilities are focused on the daily administrative processing and oversight of clients’ requests for maintenance-type projects and services. Client Service Coordinators must strive to meet established internal and external SLAs while delivering exceptional service to clients and project managers. The Client Service Coordinator understands all clients' needs, requirements, and preferences and works diligently to build positive relationships with clients to foster additional business opportunities.
Essential Duties & Responsibilities
Build and maintain positive working relationships with clients and their facility managers.
Use various applications to receive, process, and oversee clients’ requests for service.
Ensure compliance with internal and external SLAs.
Routinely communicate and coordinate with clients and internal employees regarding service updates and scheduling.
Compile data for department analysis and development.
Partnership with all internal markets and offices to debrief on staffing shortages, client satisfaction, and department improvement and business development opportunities.
Qualifications
High school diploma
Excellent personal interaction and communication skills
Proficient in multi-tasking, prioritization, and organization.
Ability to maintain a high level of trust and confidentiality with sensitive items
Positive attitude and the ability to work with and learn from others
Dedication to delivering quality customer service.
Computer skills to include: word processing and spreadsheet applications
Excellent attention to detail
Perferred:
Experience working with strict deadlines and high volume
Experience working in a customer service environment
Experience using CRM platforms such as Salesforce and Corrigo
Benefits:
Medical, Dental, and Prescription Drug Insurance (100% of the premium covered by Miller Electric)
401k with company matching
Life Insurance
Accidental Death & Dismemberment Insurance
Short & Long-Term Disability Insurance
Flexible Spending Accounts
Paid Vacation & Holidays
Tuition Reimbursement Program
Wellness Program
Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
Job Locations US-FL-Jacksonville
ID 2025-5587
Company Miller Electric Company
Category Administrative Services
Position Type Full-Time
Location Type Onsite
Posted Date 6 days ago (12/29/2025 2:26 PM)
#J-18808-Ljbffr