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Hardenbergh Insurance Group

Customer Service Representative

Hardenbergh Insurance Group, Vineland, New Jersey, us, 08361

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Client Services Representative – Personal Insurance This role is part of the Personal Insurance team, responsible for delivering exceptional customer service and supporting clients promptly.

Salary Base pay range: $37,000.00/yr – $44,000.00/yr (actual pay based on skills and experience).

What You’ll Do:

Answering and directing incoming client calls

Assisting Spanish-speaking clients with their service needs

Processing requests for evidence of insurance

Handling urgent mortgage company requests

Taking client payments over the phone

Maintaining accurate data in our Agency Management System

Following all departmental procedures and compliance requirements

Assisting with special projects as assigned by the Department Manager

What We’re Looking For:

New Jersey Property & Casualty Producer License (Required)

Proficiency in Microsoft Office Suite (Required)

Bilingual fluency in English and Spanish (Required)

Strong communication skills – clear, concise, professional

Ability to navigate carrier websites and databases

Solid problem‑solving skills and attention to detail

Commitment to following agency systems, procedures, and compliance regulations

Why You’ll Love Working With Us:

Supportive, team-oriented environment

Opportunities to grow your insurance knowledge

Stable and reputable agency with long-term client relationships

How to Apply: If you’re ready to make an impact and grow your insurance career, we’d love to hear from you! Apply directly on LinkedIn or send your resume to:

srichardson@hig.net

Seniority Level Entry level

Employment Type Full-time

Job Function Customer Service and Administrative

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