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Arthrex Richmond

Technology Representative - Charlottesville

Arthrex Richmond, Charlottesville, Virginia, United States, 22904

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Technology Representative - Charlottesville

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Arthrex Richmond

Description Role: Technology Representative

Reports to: Team Lead/Regional Manager

FLSA Status: Exempt

Updated: April 2025

The primary responsibility of the Technology Representative (TR) is to support, assist, and contribute to the predetermined sales goals and quotas within the assigned team’s territory. The TR must be knowledgeable in Arthrex’s extensive product offerings, including but not limited to techniques, features, benefits, and value proposition. This is a sales role that requires travel between the office and various customer locations in Charlottesville and the surrounding region.

Essential Responsibilities

Develop and maintain strong working relationships with direct and indirect customers to grow and develop business within the assigned territory

Promote and sell medical products, devices, or supplies to achieve sales targets

Conduct product demonstrations and presentations to explain features, benefits, and usage

Assist in covering surgical cases in assigned territory

Participate in training sessions and workshops to enhance knowledge and skills

Stay updated on industry trends, competitor activities, and new product developments

Manage a designated sales territory, including scheduling, and attending client meetings

Provide after-sales support, addressing client inquiries and resolving product issues

Ensure the safe and effective use of our products in the operating room by providing clinical and educational value

Maintain accurate records of sales activities, customer interactions, and orders

Pick up, transport, deliver and maintain supplies and inventory required for demos, sales and cases

Complete calls, customer visits, appointments as efforts to make sales and meet/exceed quotas

Respond promptly to all chatters, emails, calls and other essential communications

Ensure compliance with healthcare regulations, company policies, ethical sales practices and credentialing requirements

Travel to and arrive early as needed to job sites, meetings, appointments, surgeries and training events

The above statements describe the general nature and level of work being performed as a TR. They are not intended to be an exhaustive list of all duties, and additional responsibilities may be assigned, as required.

Requirements

Bachelor’s degree, or equivalent relevant experience

Familiarity with medical terminology, anatomy and pathology

Valid driver’s license, clean driving record and reliable transportation

Adaptability and critical thinking skills

Problem-solving skills and ability to provide action-oriented solutions

Embody and demonstrate a competitive spirit

Self-motivated with strong organizational and time management abilities

Excellent communication, negotiation, and interpersonal skills

Resilience and adaptability in a competitive sales environment

Willingness and ability to travel frequently

Proficiency in using Microsoft Office and smart phone technology

Work Environment The TR will spend a lot of time travelling to meetings, hospitals and practices to meet with potential customers and to surgeries. Instead of sitting behind a desk, the TR will be constantly interacting, problem solving and adapting to the needs of healthcare providers and the business.

Physical Requirements

Sitting for long periods – TRs spend a lot of time driving between hospitals, clinics, and meetings; periodic airline travel is required.

Standing for long periods – TRs will often be present in operating rooms or product demonstrations where they need to stand, observe, and engage with medical professionals.

Lifting & carrying – Medical devices can range from small tools to heavy equipment, requiring TRs to transport and set up displays or training materials (up to 50 lbs.)

Walking between locations – In large hospitals or medical facilities, TRs may need to walk extensively to visit different departments.

Dexterity & fine motor skills – Setting up and demonstrating equipment may require precise handling and the ability to troubleshoot technical issues.

Seniority level Entry level

Employment type Full-time

Job function Information Technology

Industries Medical Equipment Manufacturing

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