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Integrated Home Care Services, Inc.

Project Manager/Business Analyst

Integrated Home Care Services, Inc., Florida, New York, United States

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IHCS provides an Integrated Delivery System in the home setting, which includes, DME, Respiratory, Home Health and Home Infusion services. IHCS has a select network of Medicare and/or Medicaid Certified and Accredited providers to respond to the needs of our patients – 24/7. We operate with the sole intent of providing the highest quality in-home care services that improve and enhance the daily living for our patients, where our patients are #1.

With over 15 years of experience, we are the trusted market leader in Home Health, Durable Medical Equipment, and Home Infusion Services. If you are passionate about inspiring, motivating, and leading teams this opportunity could be for you and we want to hear from you!

Join our team as we strive for excellence through teamwork. We are committed to delivering high quality care to our patients through Exceptional Customer Service, Proven Outcomes, and Seamless Care.

Full time team members competitive compensation package, include but not limited to:

Medical, Vision, Dental, Short- and Long-term insurance

16+ days of PTO

Employer paid life insurance

401K with employer contribution

Wellness program with reward incentives

Employee recognition and reward programs

What You Will Be Doing

As a Project Manager / Business Analyst (PM/BA), you will oversee projects from initiation through completion while performing business analysis to ensure project objectives align with organizational goals. This hybrid role requires leading cross-functional teams, managing resources, and analyzing business processes to identify opportunities for improvement. You will serve as a key liaison between stakeholders and project teams to ensure the successful delivery of projects and effective implementation of business solutions.

Key Responsibilities

Project Planning and Execution

Develop and manage comprehensive project plans, including scope, objectives, deliverables (work breakdown structures), timelines, and resource allocation.

Coordinate and lead project teams, assign tasks, and ensure project activities align with approved plans and organizational goals.

Monitor project progress, manage risks, and proactively resolve issues to keep projects on schedule and within budget.

Prepare and present regular project status reports to stakeholders, highlighting key metrics, milestones, risks, and scope changes.

Business Analysis

Collaborate with stakeholders to elicit, document, validate, and manage business requirements; translate requirements into clear functional specifications.

Develop and document User Acceptance Testing (UAT) test cases to ensure deliverables meet defined requirements and specifications.

Analyze business processes and workflows to identify gaps, inefficiencies, and opportunities for improvement; recommend practical, value-driven solutions.

Perform data analysis to support decision-making and provide actionable insights.

Stakeholder Engagement

Engage stakeholders to understand needs, expectations, and pain points, ensuring alignment with project objectives.

Facilitate clear, consistent communication between stakeholders and project teams throughout the project lifecycle.

Solution Design and Implementation

Partner with development teams and business stakeholders to design and implement solutions that address identified business needs.

Assess, define, map, and implement process improvement opportunities.

Oversee testing, validation, and deployment of new systems or processes to ensure quality and business readiness.

Budget and Resource Management

Align project scope and deliverables with approved budgets, including cost estimation, ROI analysis, and expense tracking.

Allocate resources effectively to ensure timely, cost-efficient project delivery.

Quality Assurance

Ensure project deliverables meet defined quality standards and business requirements.

Address quality issues promptly and implement corrective actions as needed.

Project Closure and Evaluation

Lead project closure activities, including final deliverables, stakeholder sign-off, and lessons learned documentation.

Conduct post-project reviews to assess performance, identify successes, and recommend improvements for future initiatives.

What You Will Bring

Bachelor’s degree in project management, Business Administration, Information Technology, or related field.

2-5 years of experience as a Project Manager and/or Business Analyst with demonstrated success delivering complex projects.

1-3 years of experience in managed healthcare, claims processing, and/or IT development.

Strong organizational, leadership, and multitasking skills with the ability to manage multiple priorities.

Proficiency with project management and business analysis tools (e.g., MS Teams, Lucid/Visio, Smartsheet, MS Project, Jira).

Excellent communication, interpersonal, and problem-solving skills.

Familiarity with Agile, Scrum, or other project management methodologies.

Preferred Qualifications

Project Management Professional (PMP) certification or equivalent (e.g., PRINCE2).

Business Analysis certification (e.g., CBAP, PMI-PBA).

Join our team as we strive for excellence through teamwork, where our patients are #1!

IHCS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Qualifications Behaviors Preferred Detail Oriented Capable of carrying out a given task with all details necessary to get the task done well

Dedicated Devoted to a task or purpose with loyalty or integrity

Thought Provoking Capable of making others think deeply on a subject

Team Player Works well as a member of a group

Innovative Consistently introduces new ideas and demonstrates original thinking

Enthusiastic Shows intense and eager enjoyment and interest

Motivations Preferred Self-Starter Inspired to perform without outside help

Goal Completion Inspired to perform well by the completion of tasks

Ability to Make an Impact Inspired to perform well by the ability to contribute to the success of a project or the organization

Education Preferred Bachelors or better.

Experience Required How many years of Healthcare management experience do you have?

How many years of Business analysis experience do you have?

How many years of Project Management tools experience do you have?

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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