Hill International Trucks Llc
Parts Manager in Training (Heavy-Duty Truck Dealership)
Hill International Trucks Llc, Mansfield, Ohio, United States, 44904
Description
The
Parts Manager Trainee
is responsible for corporate parts purchasing and buying for a heavy-duty truck dealership group. In addition, this role will be learning and assisting in the daily operations of the Parts Department within a heavy-duty truck dealership. This role is designed to develop the knowledge, leadership skills, and operational expertise required to successfully manage a high-volume parts department. The trainee will work closely with the Corporate Parts Inventory Manager to support inventory control, customer service, profitability, and team leadership while gaining a strong understanding of OEM systems, dealership processes, and industry best practices.
Key Responsibilities: Parts Operations
Assist with daily parts department operations, including counter sales, phone orders, and shop support
Learn and apply OEM parts catalogs, dealer management systems (DMS), and ordering platforms
Support technicians and service advisors by ensuring timely and accurate parts availability
Handle special orders, back orders, and emergency parts requests
Inventory Management
Learn inventory control processes, including receiving, stocking, binning, and cycle counts
Assist with inventory accuracy, obsolescence control, and returns to OEM vendors
Monitor stock levels to support service and retail demand while controlling carrying costs
Participate in annual physical inventories
Customer Service & Sales
Provide professional customer service to retail, wholesale, and internal customers
Assist in building and maintaining relationships with fleet customers and vendors
Learning pricing strategies, discounts, and margin management
Support wholesale and shop sales growth initiatives
Financial & Administrative Duties
Learn parts department KPIs, including fill rate, inventory turns, gross profit, and shrinkage
Assist with invoices, credits, warranty parts handling, and core returns
Understand departmental budgeting and expense control
Support compliance with dealership policies and manufacturer requirements
Leadership & Development
Observe and assist with training and supervising parts department staff
Learn scheduling, workflow management, and performance expectations
Develop leadership skills to prepare for a future Parts Operation Leadership role
Promote a safe, organized, and efficient work environment
Benefits
Competitive Salary, based on experience (BOE)
401(k) w/ 4% matching
Life Insurance
Dental insurance
Health insurance
Vision insurance
Short Term & Long-Term Disability Insurance
Paid time off
Paid holidays
Career Pathing and opportunities for advancement.
Pay Range
$45-55k, (based on experience).
Schedule
Monday-Friday 7am-4pm.
Location can be in our Mansfield or Norwalk, OH. dealership- ON-SITE
Career Path
This position is designed as a
development role
with the expectation of advancement in the
Parts Operation Leadership
upon successful completion of training and demonstrated performance.
Requirements Required
College degree or relevant work experience.
Strong organizational and multitasking skills
Basic computer proficiency and willingness to learn dealership systems
Excellent communication and customer service skills
Ability to work independently and complete tasks assigned without direct supervision
Valid driver’s license
Ability to pass a background check and drug screening.
Preferred
Experience with heavy-duty truck parts (diesel engines, drivetrain, chassis, etc.)
Previous experience in parts, automotive, diesel, and dealership operations
Familiarity with OEM brands (e.g., Cummins, PACCAR, Volvo, Freightliner, International, etc.)
Prior leadership or supervisory experience
College degree and work experience in HD truck parts.
Knowledge of inventory management principles
Physical Requirements
Ability to lift at least 50 lbs.
Ability to stand, walk, bend, and reach throughout the workday
Comfortable working in a warehouse and shop environment
Hill International Trucks (Or Other Entity Ford/Modern) is an equal opportunity employer.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.
All qualified applicants will receive consideration for employment without regard to these factors.
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Parts Manager Trainee
is responsible for corporate parts purchasing and buying for a heavy-duty truck dealership group. In addition, this role will be learning and assisting in the daily operations of the Parts Department within a heavy-duty truck dealership. This role is designed to develop the knowledge, leadership skills, and operational expertise required to successfully manage a high-volume parts department. The trainee will work closely with the Corporate Parts Inventory Manager to support inventory control, customer service, profitability, and team leadership while gaining a strong understanding of OEM systems, dealership processes, and industry best practices.
Key Responsibilities: Parts Operations
Assist with daily parts department operations, including counter sales, phone orders, and shop support
Learn and apply OEM parts catalogs, dealer management systems (DMS), and ordering platforms
Support technicians and service advisors by ensuring timely and accurate parts availability
Handle special orders, back orders, and emergency parts requests
Inventory Management
Learn inventory control processes, including receiving, stocking, binning, and cycle counts
Assist with inventory accuracy, obsolescence control, and returns to OEM vendors
Monitor stock levels to support service and retail demand while controlling carrying costs
Participate in annual physical inventories
Customer Service & Sales
Provide professional customer service to retail, wholesale, and internal customers
Assist in building and maintaining relationships with fleet customers and vendors
Learning pricing strategies, discounts, and margin management
Support wholesale and shop sales growth initiatives
Financial & Administrative Duties
Learn parts department KPIs, including fill rate, inventory turns, gross profit, and shrinkage
Assist with invoices, credits, warranty parts handling, and core returns
Understand departmental budgeting and expense control
Support compliance with dealership policies and manufacturer requirements
Leadership & Development
Observe and assist with training and supervising parts department staff
Learn scheduling, workflow management, and performance expectations
Develop leadership skills to prepare for a future Parts Operation Leadership role
Promote a safe, organized, and efficient work environment
Benefits
Competitive Salary, based on experience (BOE)
401(k) w/ 4% matching
Life Insurance
Dental insurance
Health insurance
Vision insurance
Short Term & Long-Term Disability Insurance
Paid time off
Paid holidays
Career Pathing and opportunities for advancement.
Pay Range
$45-55k, (based on experience).
Schedule
Monday-Friday 7am-4pm.
Location can be in our Mansfield or Norwalk, OH. dealership- ON-SITE
Career Path
This position is designed as a
development role
with the expectation of advancement in the
Parts Operation Leadership
upon successful completion of training and demonstrated performance.
Requirements Required
College degree or relevant work experience.
Strong organizational and multitasking skills
Basic computer proficiency and willingness to learn dealership systems
Excellent communication and customer service skills
Ability to work independently and complete tasks assigned without direct supervision
Valid driver’s license
Ability to pass a background check and drug screening.
Preferred
Experience with heavy-duty truck parts (diesel engines, drivetrain, chassis, etc.)
Previous experience in parts, automotive, diesel, and dealership operations
Familiarity with OEM brands (e.g., Cummins, PACCAR, Volvo, Freightliner, International, etc.)
Prior leadership or supervisory experience
College degree and work experience in HD truck parts.
Knowledge of inventory management principles
Physical Requirements
Ability to lift at least 50 lbs.
Ability to stand, walk, bend, and reach throughout the workday
Comfortable working in a warehouse and shop environment
Hill International Trucks (Or Other Entity Ford/Modern) is an equal opportunity employer.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.
All qualified applicants will receive consideration for employment without regard to these factors.
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