Ochsner Health
Support Services Supervisor - OMC Jeff Hwy - 7:00am-7:00pm
Ochsner Health, New Orleans, Louisiana, United States, 70123
Support Services Supervisor - OMC Jeff Hwy - 7:00am-7:00pm
Join to apply for the Support Services Supervisor - OMC Jeff Hwy - 7:00am-7:00pm role at Ochsner Health.
Over 80 years of service and innovation anchor Ochsner’s commitment to provide remarkable patient care. Whether you work directly with patients or support the staff that does, you are making a difference. Come make an impact at Ochsner Health and discover your future today!
This position communicates with ancillary and nursing units to receive schedules for patient appointments, supervises and dispatches transporters to ensure hospital patients arrive on time for scheduled appointments.
Responsibilities
Supervises, trains, and develops department staff.
Dispatches Escorts & Orderly Escorts to transport patients in a timely manner.
Prepares bi‑weekly work schedule for escort department.
Transports patients when needed.
Orders supplies & maintains equipment.
Conducts personal and escort employee development and required training.
Adapts behavior to the specific patient population, including respect for privacy, appropriate introduction, adaptation of explanation of services or procedures, requesting permissions, and communication style.
Other related duties as required.
Knowledge, Skills, and Abilities
Must have computer skills and dexterity required for data entry and retrieval of information.
Effective verbal and written communication skills and the ability to present information clearly and professionally.
Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
Positive interpersonal skills necessary to deal effectively and courteously with nursing unit personnel, ancillary departments, and doctors.
Basic analytical skills necessary to maintain simple logs, records, and lists of such items as incoming and outgoing calls to various areas.
Education High School diploma or equivalent.
Work Experience 1 year experience in a supervisory or leadership role.
Physical and Environmental Demands Very heavy work including lifting objects up to 350 lbs. with appropriate mechanical aids. Must be able to stoop, bend, reach, grab, stand for prolonged periods, and travel throughout and between facilities. The role requires constant walking or standing, and no exposure to blood or bodily fluids. Physical demands exceed sedentary work and may involve repeated lifting, pushing, and pulling. No exposure to communicable diseases except for hazardous medications or waste.
Equal Opportunity Employer Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Additional Information Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website. Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
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Over 80 years of service and innovation anchor Ochsner’s commitment to provide remarkable patient care. Whether you work directly with patients or support the staff that does, you are making a difference. Come make an impact at Ochsner Health and discover your future today!
This position communicates with ancillary and nursing units to receive schedules for patient appointments, supervises and dispatches transporters to ensure hospital patients arrive on time for scheduled appointments.
Responsibilities
Supervises, trains, and develops department staff.
Dispatches Escorts & Orderly Escorts to transport patients in a timely manner.
Prepares bi‑weekly work schedule for escort department.
Transports patients when needed.
Orders supplies & maintains equipment.
Conducts personal and escort employee development and required training.
Adapts behavior to the specific patient population, including respect for privacy, appropriate introduction, adaptation of explanation of services or procedures, requesting permissions, and communication style.
Other related duties as required.
Knowledge, Skills, and Abilities
Must have computer skills and dexterity required for data entry and retrieval of information.
Effective verbal and written communication skills and the ability to present information clearly and professionally.
Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
Positive interpersonal skills necessary to deal effectively and courteously with nursing unit personnel, ancillary departments, and doctors.
Basic analytical skills necessary to maintain simple logs, records, and lists of such items as incoming and outgoing calls to various areas.
Education High School diploma or equivalent.
Work Experience 1 year experience in a supervisory or leadership role.
Physical and Environmental Demands Very heavy work including lifting objects up to 350 lbs. with appropriate mechanical aids. Must be able to stoop, bend, reach, grab, stand for prolonged periods, and travel throughout and between facilities. The role requires constant walking or standing, and no exposure to blood or bodily fluids. Physical demands exceed sedentary work and may involve repeated lifting, pushing, and pulling. No exposure to communicable diseases except for hazardous medications or waste.
Equal Opportunity Employer Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Additional Information Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website. Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
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