Senior Help Desk Specialist — ITIL & Govt IT

A federal service provider is seeking a Senior Help Desk Technician to deliver Level 1 & 2 support to senior management and attorneys within the Executive Office for the United States Attorneys. The role requires strong troubleshooting skills, knowledge of ITIL best practices, and the ability to train users. The ideal candidate will need at least one year of experience with Adobe Connect, possess ITIL certification, and hold an active Department of Defense clearance. This full-time position offers a salary range of $40,000 to $80,000 based on experience. #J-18808-Ljbffr