HR Coordinator
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.
By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.
Kentro is hiring an energetic, people-loving HR Coordinator who thrives in customer-facing environments and wants to build a long-term career in human resources. If you're a recent graduate, intern, or coming from hospitality, and/or customer service focused role, this is an exciting opportunity to pivot your people skills into HR.
In this highly visible role, you'll be the first hello, the trusted go-to, and the friendly face employees associate with HR. You don't need years of HR experiencewhat matters most is your curiosity, professionalism, and genuine desire to help people succeed at work, along with a fearless willingness to step into new territory, ask questions, and learn skills you may not have yet. We're looking for someone excited to understand how the various HR functions operate, improve processes, and help build programs and experiences from the ground up. This is more than an administrative position, it's a hands-on, career-launching role where you'll learn the full employee lifecycle while helping shape a positive, engaging workplace culture.
Responsibilities:
- Welcome employees, and serve as the friendly, approachable first point of contact for HR-related questions.
- Use your customer service mindset to listen, problem-solve, and guide employees to the right resources.
- Create a positive, supportive experience in every interaction, whether in person, email, or phone.
- Lead new hire orientation and onboarding, ensuring every employee feels prepared, confident, and excited on day one.
- Support the preparation of HR data and reports requested by departments such as business development, executive leadership, finance, and operations.
- Assist with tracking and organizing workforce metrics (headcount, onboarding activity, turnover, compliance-related data, etc.)
- Learn how HR data is used to support business decisions, planning, and strategy.
- Assist with drafting, updating, and organizing HR documentation, guides, and workflows using modern tools and technology.
- Bring curiosity and ideas around how AI can improve efficiency, accuracy, and the employee experiencewhile maintaining confidentiality and sound judgment.
- Help ensure HR data is accurate, timely, and presented clearly for internal stakeholders.
- Maintain accurate employee records in our HR systems with strong attention to detail.
- Work closely with payroll, IT, and managers to ensure a seamless employee experience.
- Build strong relationships across departments and levels of the organization.
- Assist with HR compliance activities and learn how policies align with federal, state, and local employment requirements.
- Help interpret HR policies and procedures, providing clear, consistent guidance to employees while knowing when to escalate complex questions.
This role is perfect for you if
- You're a recent graduate, intern, or early-career professional eager to break into HR.
- You come from hospitality, retail, customer service, or front-facing roles and love working with people.
- You're known for being friendly, reliable, organized, and calm under pressure.
- You enjoy helping others, answering questions, and creating positive experiences.
- You want a role where you can learn, grow, and build a real HR career, not just do paperwork.
Location: Hybrid in McLean, VA