Business Office Assistant (2003) Job at Trinity Health in Williston

Performs variety of clerical duties to include greeting patients, scheduling appointments, answering telephone calls, and collecting/posting payments, maintaining a high level of customer service at all times. May float to other reception areas, as needed. Licenses and Certifications Required None required. Educational Requirements High school diploma or equivalent preferred. Experience Requirements Minimum of six (6) months clerical or office experience required; medical office environment preferred. Prior experience using computerized systems for scheduling, information storage, and retrieval preferred. Customer service experience or training required (minimum of six months preferred). Knowledge of medical terminology and coding preferred but not required. Special Skills or Training Requirements Strong interpersonal and customer service skills with the ability to interact professionally with patients, staff, and providers. Effective verbal and written communication skills, including conflict resolution. Ability to communicate clearly in person and by telephone, demonstrating good judgment in handling patient inquiries. Strong organizational and problem-solving skills with the ability to multi-task in a fast-paced environment. Proficiency with appointment scheduling software and electronic systems preferred. Ability to maintain confidentiality and handle sensitive information in compliance with HIPAA and organizational policies. #J-18808-Ljbffr