A-Line Staffing Solutions LLC
Accounts Receivable Representative
A-Line Staffing Solutions LLC, Phoenix, Arizona, United States
Job Title:
Accounts Receivable Representative Pay:
$22.48 an hr | Bi-weekly Job Type:
Onsite in Phoenix, AZ Shift Options: Shift requirement: 8 am - 4:30 pm (no on calls or weekends) Accounts Receivable Representative Overview: . Core Technical Skills • General accounting knowledge – Understanding of accounting principles, debits/credits, and the AR process. • Billing & collections experience – Hands-on experience generating invoices, applying payments, and managing past-due accounts. • ERP/software proficiency – Familiarity with platforms like Waystar, Instamed, Availity, WellSky (our current billing system), or other EHR/EMR systems and comfort with Teams, Outlook, and Excel (pivot tables, VLOOKUPs). • Payment identification – Ability to reconcile accounts and research unapplied or misapplied payments. • Knowledge of aging reports – Experience working/monitoring AR aging and identifying collection priorities and denial or problematic trends. • Experience with Home Health billing is a plus.
2. Analytical & Problem-Solving Skills • Ability to identify discrepancies between invoices and payments. • Strong reconciliation skills to resolve mismatched balances (for example, discrepancies in contractually agreed rates vs. true payments/contractuals). • Comfort investigating chargebacks, short-pays, and customer disputes.
3. Communication & Relationship Management • Professional communication – Skilled in written and verbal communication with customers/patients, operations, and internal teams. • Negotiation skills – Ability to tactfully collect overdue payments without damaging provider/payer relationships. • Customer service orientation – Balances firmness in collections with maintaining positive relationships.
4. Attention to Detail & Organization • Highly detail-oriented in working claim denials, disputes, or other claim related issues. Thorough with noting accounts and aging. • Ability to manage high-volume AR without errors. • Strong organizational skills to prioritize accounts based on aging or risk.
5. Soft Skills & Work Ethic • Dependability – Cash flow depends on consistent follow-through. • Persistence – Stays on top of overdue accounts while following company policies. Investigates accounts/claims thoroughly and willing to go the extra mile to collect payment. • Integrity – Handles sensitive financial data securely and ethically. • Adaptability – Can adjust to new systems, policies, or AR processes.
6. Industry-Specific Knowledge - Healthcare • Familiarity with insurance billing, denials, and EOBs. • Some experience with contracting, or understanding contract language, Single Case Agreements, or Letters of Agreement. 7. Customer Service • Respond promptly and professionally to customer inquiries via phone, email or chat. • Resolve customer issues and complaints efficiently while maintaining a positive attitude. • Collaborate with other departments to resolve complex issues.
Accounts Receivable Representative Pay:
$22.48 an hr | Bi-weekly Job Type:
Onsite in Phoenix, AZ Shift Options: Shift requirement: 8 am - 4:30 pm (no on calls or weekends) Accounts Receivable Representative Overview: . Core Technical Skills • General accounting knowledge – Understanding of accounting principles, debits/credits, and the AR process. • Billing & collections experience – Hands-on experience generating invoices, applying payments, and managing past-due accounts. • ERP/software proficiency – Familiarity with platforms like Waystar, Instamed, Availity, WellSky (our current billing system), or other EHR/EMR systems and comfort with Teams, Outlook, and Excel (pivot tables, VLOOKUPs). • Payment identification – Ability to reconcile accounts and research unapplied or misapplied payments. • Knowledge of aging reports – Experience working/monitoring AR aging and identifying collection priorities and denial or problematic trends. • Experience with Home Health billing is a plus.
2. Analytical & Problem-Solving Skills • Ability to identify discrepancies between invoices and payments. • Strong reconciliation skills to resolve mismatched balances (for example, discrepancies in contractually agreed rates vs. true payments/contractuals). • Comfort investigating chargebacks, short-pays, and customer disputes.
3. Communication & Relationship Management • Professional communication – Skilled in written and verbal communication with customers/patients, operations, and internal teams. • Negotiation skills – Ability to tactfully collect overdue payments without damaging provider/payer relationships. • Customer service orientation – Balances firmness in collections with maintaining positive relationships.
4. Attention to Detail & Organization • Highly detail-oriented in working claim denials, disputes, or other claim related issues. Thorough with noting accounts and aging. • Ability to manage high-volume AR without errors. • Strong organizational skills to prioritize accounts based on aging or risk.
5. Soft Skills & Work Ethic • Dependability – Cash flow depends on consistent follow-through. • Persistence – Stays on top of overdue accounts while following company policies. Investigates accounts/claims thoroughly and willing to go the extra mile to collect payment. • Integrity – Handles sensitive financial data securely and ethically. • Adaptability – Can adjust to new systems, policies, or AR processes.
6. Industry-Specific Knowledge - Healthcare • Familiarity with insurance billing, denials, and EOBs. • Some experience with contracting, or understanding contract language, Single Case Agreements, or Letters of Agreement. 7. Customer Service • Respond promptly and professionally to customer inquiries via phone, email or chat. • Resolve customer issues and complaints efficiently while maintaining a positive attitude. • Collaborate with other departments to resolve complex issues.