Focus on the Family
Guest Relations FOOD SERVICES, WHIT'S END
Focus on the Family, Colorado Springs, Colorado, United States, 80509
Guest Relations FOOD SERVICES, WHIT'S END
Job Description
Posted Thursday, December 11, 2025 at 7:00 AM
Headquartered in Colorado Springs, Colorado, Focus on the Family has nearly 700 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. The work is meaningful, the culture is rewarding, and the purpose is eternal.
Responsibilities
Cleans and stocks cooking and serving areas
Operates cash register and makes change; performs end of day balancing
Assists guests with information requiring extensive knowledge of the ministry, personnel, the Guest Relations Program, and tours
Works with other GR staff to build a strong team
Maintains a positive, uplifting attitude towards guests and fellow workers
Greets, builds relationships, and assists guests, including directing visitors for tours and providing other information
Other Duties/Responsibilities
May be in costume 30 minutes at a time, occasionally, that includes being visible to the guests, being present at Whit’s End Birthday Parties, welcoming guests, playing with kids, taking pictures with guests, and making guests smile
Performs special projects as assigned by Whit’s End Working Supervisor
Performs other duties as assigned
Working Environment/Physical Requirements
Must be able to pass a Post Offer Prehire Physical exam
Occasional holiday and weekend work is required
Standing for long periods of time
Moving/lifting heavy items up to 35 pounds
Exposure to fumes, hot items, and food prep equipment
May, occasionally, be in costume for 30 minutes at a time
JOB QUALIFICATIONS / REQUIREMENTS Character / Spiritual
Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...”
Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”
Is a consistent witness for Jesus Christ; maintains a courteous, Christ‑like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct and Statement of Faith ; upholds Focus on the Family's ministry in prayer
Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer
Well‑developed social skills that convey warmth and a genuine interest in people
High level of energy and enthusiasm
Is a strong team player with a positive, “can‑do” attitude
Ability to multi‑task and adapt to quickly‑changing work demands
Dependable
Must have a neat appearance, dress professionally, and be able to represent the ministry in a professional manner
Knowledge / Experience
High school diploma or equivalent
3–12 months experience dealing with the public in food preparation preferred
In‑depth knowledge of FOF mission, philosophy, values, and objectives and Adventures In Odyssey brand
Skills, Abilities, and Special Talents / Gifts
Excellent interpersonal skills and the ability to interact with individuals
Possesses a high degree of emotional intelligence
Ability to communicate effectively
Ability to add, subtract, and make change
Ability to handle constantly changing priorities and demands with frequent interruptions
Enjoys working with and serving people
Ability to handle stress of large crowds desiring immediate service
Pay Range:
$15.00 to $17.00
*Colorado Residents: In any materials you submit, you may redact or remove any age‑identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Application Materials Instructions:
Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting. 1. A current resume. 2. A cover letter that specifically addresses the job requirements and outlines qualifications.
Focus on the Family puts a high value on our team members and offers a unique benefit package.
Employees scheduled for 20 hours or more per week are eligible for:
Norton LifeLock ID Theft Coverage
Legal Shield/ID Shield Coverage
AFLAC
403B Retirement Plan
Vacation Time & Vacation Payout
Sick Time
Holidays
Service Awards
Community Service Days
Bookstore Discount
Fitness Center
Employees scheduled for 30 hours or more per week are eligible for all the above and:
Medical Plan
Vision Plan
Life Insurance
Disability Insurance
Flexible Spending Accounts
EAP (Employee Assistance Program)
Tuition Reimbursement
Warehouse Membership Reimbursement
Note:
This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.
*Temporary employees are not eligible for benefits, except for:
Sick Time
Bookstore Discount
Fitness Center
Tentative Search Timeline:
Priority will be given to applications submitted by December 19, 2025. However, this posting will remain open until filled.
The potential employee start date is January 5, 2025.
Posting contact email:
job@fotf.org
Helping Families Thrive in Christ! Focus on the Family is a 501c3 Christian Non‑Profit Ministry.
#J-18808-Ljbffr
Headquartered in Colorado Springs, Colorado, Focus on the Family has nearly 700 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. The work is meaningful, the culture is rewarding, and the purpose is eternal.
Responsibilities
Cleans and stocks cooking and serving areas
Operates cash register and makes change; performs end of day balancing
Assists guests with information requiring extensive knowledge of the ministry, personnel, the Guest Relations Program, and tours
Works with other GR staff to build a strong team
Maintains a positive, uplifting attitude towards guests and fellow workers
Greets, builds relationships, and assists guests, including directing visitors for tours and providing other information
Other Duties/Responsibilities
May be in costume 30 minutes at a time, occasionally, that includes being visible to the guests, being present at Whit’s End Birthday Parties, welcoming guests, playing with kids, taking pictures with guests, and making guests smile
Performs special projects as assigned by Whit’s End Working Supervisor
Performs other duties as assigned
Working Environment/Physical Requirements
Must be able to pass a Post Offer Prehire Physical exam
Occasional holiday and weekend work is required
Standing for long periods of time
Moving/lifting heavy items up to 35 pounds
Exposure to fumes, hot items, and food prep equipment
May, occasionally, be in costume for 30 minutes at a time
JOB QUALIFICATIONS / REQUIREMENTS Character / Spiritual
Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...”
Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”
Is a consistent witness for Jesus Christ; maintains a courteous, Christ‑like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct and Statement of Faith ; upholds Focus on the Family's ministry in prayer
Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer
Well‑developed social skills that convey warmth and a genuine interest in people
High level of energy and enthusiasm
Is a strong team player with a positive, “can‑do” attitude
Ability to multi‑task and adapt to quickly‑changing work demands
Dependable
Must have a neat appearance, dress professionally, and be able to represent the ministry in a professional manner
Knowledge / Experience
High school diploma or equivalent
3–12 months experience dealing with the public in food preparation preferred
In‑depth knowledge of FOF mission, philosophy, values, and objectives and Adventures In Odyssey brand
Skills, Abilities, and Special Talents / Gifts
Excellent interpersonal skills and the ability to interact with individuals
Possesses a high degree of emotional intelligence
Ability to communicate effectively
Ability to add, subtract, and make change
Ability to handle constantly changing priorities and demands with frequent interruptions
Enjoys working with and serving people
Ability to handle stress of large crowds desiring immediate service
Pay Range:
$15.00 to $17.00
*Colorado Residents: In any materials you submit, you may redact or remove any age‑identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Application Materials Instructions:
Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting. 1. A current resume. 2. A cover letter that specifically addresses the job requirements and outlines qualifications.
Focus on the Family puts a high value on our team members and offers a unique benefit package.
Employees scheduled for 20 hours or more per week are eligible for:
Norton LifeLock ID Theft Coverage
Legal Shield/ID Shield Coverage
AFLAC
403B Retirement Plan
Vacation Time & Vacation Payout
Sick Time
Holidays
Service Awards
Community Service Days
Bookstore Discount
Fitness Center
Employees scheduled for 30 hours or more per week are eligible for all the above and:
Medical Plan
Vision Plan
Life Insurance
Disability Insurance
Flexible Spending Accounts
EAP (Employee Assistance Program)
Tuition Reimbursement
Warehouse Membership Reimbursement
Note:
This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.
*Temporary employees are not eligible for benefits, except for:
Sick Time
Bookstore Discount
Fitness Center
Tentative Search Timeline:
Priority will be given to applications submitted by December 19, 2025. However, this posting will remain open until filled.
The potential employee start date is January 5, 2025.
Posting contact email:
job@fotf.org
Helping Families Thrive in Christ! Focus on the Family is a 501c3 Christian Non‑Profit Ministry.
#J-18808-Ljbffr