Focus on the Family
Relationship Services ANALYST, REPORTS 3 TEMP
Focus on the Family, Colorado Springs, Colorado, United States, 80509
Headquartered in Colorado Springs, Colorado, Focus on the Family has nearly 700 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. The work is meaningful, the culture is rewarding, and the purpose is eternal.
The Reports Analyst III Temp position exists to maximize cost efficiency in Relationship Services by analyzing and balancing complex factors related to scheduling and all facets of reporting.
Essential Duties / Responsibilities
Generates and distributes weekly schedules using sophisticated scheduling software for Relationship Services staff
Balances various complex factors affecting the scheduling of personnel
Ensures the quick and professional handling of issues related to scheduling
Creates informational and sensitive decision‑making reports, and analysis of scheduling issues to leadership
Evaluates and provides recommendations regarding staffing level needs
Approves requests for time off
Monitors Family Help Specialists' adherence to daily schedule
Evaluates potential upgrades in software capabilities
Collaborates with IT Reporting for requests of new reports
Maintains records of schedules, call/mail patterns, call/mail statistics, and related information
Monitors certain clerical staff to ensure routine activities related to scheduling are performed timely and accurately
Other Duties / Responsibilities
Performs other duties as assigned
Working Environment / Physical Requirements
Office environment
Occasional holiday and weekend work is required
JOB QUALIFICATIONS / REQUIREMENTS Character / Spiritual Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...”
Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”
Is a consistent witness for Jesus Christ; maintains a courteous, Christ‑like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct and Statement of Faith; upholds Focus on the Family's ministry in prayer.
Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer.
Engages in Christian ministry.
Demonstrates behaviors aligned with FOF core values.
Personal Characteristics — (text omitted for brevity, original content can be inserted here)
Knowledge / Experience
Bachelor's Degree in Computer Science, Math, or related field
2 - 4 years of prior work experience involving use of analytical and computer skills
Working knowledge of Salesforce Reports
Experience with Genesys Reporting Features
Skills, Abilities, and Special Talents / Gifts
Attention to detail and accuracy
Excellent organizational skills
Exceptional analytical ability and logical thought process to deal with complex problems
Advanced computer skills including Microsoft Office, Verint Work Force Management tools, Salesforce, Genesys, and SharePoint
Ability to communicate effectively (written and verbal)
Ability to meet continuous deadlines
Ability to work independently
Pay Range:
$22.00 to $25.25
Application Materials Required:
Cover Letter, Resume/CV
*Colorado Residents:
In any materials you submit, you may redact or remove any age‑identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Application Materials Instructions:
Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting. 1. A current resume. 2. A cover letter that specifically addresses the job requirements and outlines qualifications.
Focus on the Family puts a high value on our team members and offers a unique benefit package.
Benefits (for Employees Scheduled 20+ Hours per Week)
Norton LifeLock ID Theft Coverage
Legal Shield/ID Shield Coverage
AFLAC
403B Retirement Plan
Vacation Time & Vacation Payout
Sick Time
Holidays
Service Awards
Community Service Days
Bookstore Discount
Fitness Center
Additional Benefits (for Employees Scheduled 30+ Hours per Week)
Medical Plan
Dental Plan
Vision Plan
Life Insurance
Disability Insurance
Flexible Spending Accounts
EAP (Employee Assistance Program)
Tuition Reimbursement
Warehouse Membership Reimbursement
Note:
This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.
*Temporary employees are not eligible for benefits, except for:
Sick Time
Bookstore Discount
Fitness Center
Tentative Search Timeline
Priority will be given to applications submitted by December 19, 2025 However, this posting will remain open until filled.
The potential employee start date is January 5, 2025.
Posting date:
December 12, 2025
Un‑posting date:
ongoing until filled
Posting contact email:
job@fotf.org
Helping Families Thrive in Christ! Focus on the Family is a 501c3 Christian Non‑Profit Ministry.
#J-18808-Ljbffr
The Reports Analyst III Temp position exists to maximize cost efficiency in Relationship Services by analyzing and balancing complex factors related to scheduling and all facets of reporting.
Essential Duties / Responsibilities
Generates and distributes weekly schedules using sophisticated scheduling software for Relationship Services staff
Balances various complex factors affecting the scheduling of personnel
Ensures the quick and professional handling of issues related to scheduling
Creates informational and sensitive decision‑making reports, and analysis of scheduling issues to leadership
Evaluates and provides recommendations regarding staffing level needs
Approves requests for time off
Monitors Family Help Specialists' adherence to daily schedule
Evaluates potential upgrades in software capabilities
Collaborates with IT Reporting for requests of new reports
Maintains records of schedules, call/mail patterns, call/mail statistics, and related information
Monitors certain clerical staff to ensure routine activities related to scheduling are performed timely and accurately
Other Duties / Responsibilities
Performs other duties as assigned
Working Environment / Physical Requirements
Office environment
Occasional holiday and weekend work is required
JOB QUALIFICATIONS / REQUIREMENTS Character / Spiritual Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...”
Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”
Is a consistent witness for Jesus Christ; maintains a courteous, Christ‑like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct and Statement of Faith; upholds Focus on the Family's ministry in prayer.
Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer.
Engages in Christian ministry.
Demonstrates behaviors aligned with FOF core values.
Personal Characteristics — (text omitted for brevity, original content can be inserted here)
Knowledge / Experience
Bachelor's Degree in Computer Science, Math, or related field
2 - 4 years of prior work experience involving use of analytical and computer skills
Working knowledge of Salesforce Reports
Experience with Genesys Reporting Features
Skills, Abilities, and Special Talents / Gifts
Attention to detail and accuracy
Excellent organizational skills
Exceptional analytical ability and logical thought process to deal with complex problems
Advanced computer skills including Microsoft Office, Verint Work Force Management tools, Salesforce, Genesys, and SharePoint
Ability to communicate effectively (written and verbal)
Ability to meet continuous deadlines
Ability to work independently
Pay Range:
$22.00 to $25.25
Application Materials Required:
Cover Letter, Resume/CV
*Colorado Residents:
In any materials you submit, you may redact or remove any age‑identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Application Materials Instructions:
Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting. 1. A current resume. 2. A cover letter that specifically addresses the job requirements and outlines qualifications.
Focus on the Family puts a high value on our team members and offers a unique benefit package.
Benefits (for Employees Scheduled 20+ Hours per Week)
Norton LifeLock ID Theft Coverage
Legal Shield/ID Shield Coverage
AFLAC
403B Retirement Plan
Vacation Time & Vacation Payout
Sick Time
Holidays
Service Awards
Community Service Days
Bookstore Discount
Fitness Center
Additional Benefits (for Employees Scheduled 30+ Hours per Week)
Medical Plan
Dental Plan
Vision Plan
Life Insurance
Disability Insurance
Flexible Spending Accounts
EAP (Employee Assistance Program)
Tuition Reimbursement
Warehouse Membership Reimbursement
Note:
This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.
*Temporary employees are not eligible for benefits, except for:
Sick Time
Bookstore Discount
Fitness Center
Tentative Search Timeline
Priority will be given to applications submitted by December 19, 2025 However, this posting will remain open until filled.
The potential employee start date is January 5, 2025.
Posting date:
December 12, 2025
Un‑posting date:
ongoing until filled
Posting contact email:
job@fotf.org
Helping Families Thrive in Christ! Focus on the Family is a 501c3 Christian Non‑Profit Ministry.
#J-18808-Ljbffr