Focus on the Family
Relationship Services ANALYST, REPORTS 3 TEMP
Focus on the Family, Colorado Springs, Colorado, United States, 80509
Relationship Services ANALYST, REPORTS 3 TEMP
Join to apply for the
Relationship Services ANALYST, REPORTS 3 TEMP
role at
Focus on the Family .
Headquartered in Colorado Springs, Colorado, Focus on the Family has nearly 700 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. The work is meaningful, the culture is rewarding, and the purpose is eternal.
The Reports Analyst III Temp position exists to maximize cost efficiency in Relationship Services by analyzing and balancing complex factors related to scheduling and all facets of reporting.
Essential Duties and Responsibilities
Generates and distributes weekly schedules using sophisticated scheduling software for Relationship Services staff
Balances various complex factors affecting the scheduling of personnel
Ensures the quick and professional handling of issues related to scheduling
Creates informational and sensitive decision‑making reports, and analysis of scheduling issues to leadership
Evaluates and provides recommendations regarding staffing level needs
Approves requests for time off
Monitors Family Help Specialists' adherence to daily schedule
Evaluates potential upgrades in software capabilities
Collaborates with IT Reporting for requests of new reports
Maintains records of schedules, call/mail patterns, call/mail statistics, and related information
Monitors certain clerical staff to ensure routine activities related to scheduling are performed timely and accurately
Other Duties and Responsibilities
Performs other duties as assigned
Working Environment and Physical Requirements
Office environment
Occasional holiday and weekend work is required
Job Qualifications and Requirements
bachelor's degree in Computer Science, Math, or related field
2–4 years of prior work experience involving analytical and computer skills
Working knowledge of Salesforce Reports
Experience with Genesys Reporting Features
Personal and Spiritual Character Exemplifies Ephesians 5:1‑2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us.” Pursues the Great Commission given by Jesus Christ in Matthew 28:19‑20. Is a consistent witness for Jesus Christ; maintains a courteous, Christ‑like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct and Statement of Faith; upholds Focus on the Family's ministry in prayer. Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer. Engages in Christian ministry. Demonstrates behaviors aligned with FOF core values.
Skills, Abilities, and Special Talents
Attention to detail and accuracy
Excellent organizational skills
Exceptional analytical ability and logical thought process to deal with complex problems
Advanced computer skills including Microsoft Office, Verint Work Force Management tools, Salesforce, Genesys, and SharePoint
Ability to communicate effectively (written and verbal)
Ability to meet continuous deadlines
Ability to work independently
Pay Range:
$22.00 to $25.25
Application Materials Required:
Cover Letter, Resume/CV
Application Materials Instructions Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting.
A current resume.
A cover letter that specifically addresses the job requirements and outlines qualifications.
Focus on the Family
puts a high value on our team members and offers a unique benefit package.
Benefits for Employees Scheduled for 20 Hours or More per Week
Norton LifeLock ID Theft Coverage
Legal Shield/ID Shield Coverage
AFLAC
403(b) Retirement Plan
Vacation Time & Vacation Payout
Sick Time
Holidays
Service Awards
Community Service Days
Bookstore Discount
Fitness Center
Additional Benefits for Employees Scheduled for 30 Hours or More per Week
Medical Plan
Dental Plan
Vision Plan
Life Insurance
Disability Insurance
Flexible Spending Accounts
EAP (Employee Assistance Program)
Tuition Reimbursement
Warehouse Membership Reimbursement
Note:
This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.
Temporary Employee Benefits
Sick Time
Bookstore Discount
Fitness Center
Tentative Search Timeline
Priority will be given to applications submitted by December 19, 2025. However, this posting will remain open until filled.
The potential employee start date is January 5, 2025.
Posting date:
December 12, 2025
Un-posting date:
ongoing until filled
Posting contact email:
job@fotf.org
Helping Families Thrive in Christ! Focus on the Family is a 501(c)(3) Christian Non-Profit Ministry.
#J-18808-Ljbffr
Relationship Services ANALYST, REPORTS 3 TEMP
role at
Focus on the Family .
Headquartered in Colorado Springs, Colorado, Focus on the Family has nearly 700 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. The work is meaningful, the culture is rewarding, and the purpose is eternal.
The Reports Analyst III Temp position exists to maximize cost efficiency in Relationship Services by analyzing and balancing complex factors related to scheduling and all facets of reporting.
Essential Duties and Responsibilities
Generates and distributes weekly schedules using sophisticated scheduling software for Relationship Services staff
Balances various complex factors affecting the scheduling of personnel
Ensures the quick and professional handling of issues related to scheduling
Creates informational and sensitive decision‑making reports, and analysis of scheduling issues to leadership
Evaluates and provides recommendations regarding staffing level needs
Approves requests for time off
Monitors Family Help Specialists' adherence to daily schedule
Evaluates potential upgrades in software capabilities
Collaborates with IT Reporting for requests of new reports
Maintains records of schedules, call/mail patterns, call/mail statistics, and related information
Monitors certain clerical staff to ensure routine activities related to scheduling are performed timely and accurately
Other Duties and Responsibilities
Performs other duties as assigned
Working Environment and Physical Requirements
Office environment
Occasional holiday and weekend work is required
Job Qualifications and Requirements
bachelor's degree in Computer Science, Math, or related field
2–4 years of prior work experience involving analytical and computer skills
Working knowledge of Salesforce Reports
Experience with Genesys Reporting Features
Personal and Spiritual Character Exemplifies Ephesians 5:1‑2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us.” Pursues the Great Commission given by Jesus Christ in Matthew 28:19‑20. Is a consistent witness for Jesus Christ; maintains a courteous, Christ‑like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct and Statement of Faith; upholds Focus on the Family's ministry in prayer. Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer. Engages in Christian ministry. Demonstrates behaviors aligned with FOF core values.
Skills, Abilities, and Special Talents
Attention to detail and accuracy
Excellent organizational skills
Exceptional analytical ability and logical thought process to deal with complex problems
Advanced computer skills including Microsoft Office, Verint Work Force Management tools, Salesforce, Genesys, and SharePoint
Ability to communicate effectively (written and verbal)
Ability to meet continuous deadlines
Ability to work independently
Pay Range:
$22.00 to $25.25
Application Materials Required:
Cover Letter, Resume/CV
Application Materials Instructions Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting.
A current resume.
A cover letter that specifically addresses the job requirements and outlines qualifications.
Focus on the Family
puts a high value on our team members and offers a unique benefit package.
Benefits for Employees Scheduled for 20 Hours or More per Week
Norton LifeLock ID Theft Coverage
Legal Shield/ID Shield Coverage
AFLAC
403(b) Retirement Plan
Vacation Time & Vacation Payout
Sick Time
Holidays
Service Awards
Community Service Days
Bookstore Discount
Fitness Center
Additional Benefits for Employees Scheduled for 30 Hours or More per Week
Medical Plan
Dental Plan
Vision Plan
Life Insurance
Disability Insurance
Flexible Spending Accounts
EAP (Employee Assistance Program)
Tuition Reimbursement
Warehouse Membership Reimbursement
Note:
This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.
Temporary Employee Benefits
Sick Time
Bookstore Discount
Fitness Center
Tentative Search Timeline
Priority will be given to applications submitted by December 19, 2025. However, this posting will remain open until filled.
The potential employee start date is January 5, 2025.
Posting date:
December 12, 2025
Un-posting date:
ongoing until filled
Posting contact email:
job@fotf.org
Helping Families Thrive in Christ! Focus on the Family is a 501(c)(3) Christian Non-Profit Ministry.
#J-18808-Ljbffr