Logo
Gorede

Sales Administrative Assistant

Gorede, Fargo, North Dakota, us, 58126

Save Job

Red E, LLC is a Fargo, North Dakota engineering-based company that specializes in the development, sales, and service of specialty products for agricultural equipment. As a fully integrated company with over 35 team members, we utilize the latest tools and technology to provide value-added parts and services to farmers around the world.

Red E has seen incredible growth in its

13-year history

with notable achievements including

No. 923 on the 2021 Inc. 5000 list

of the fastest-growing private companies in America,

No. 1962 in 2023

, and recognition as the

2023 Small Business Persons of the Year for the state of North Dakota.

Red E offers more than a job — it’s an opportunity to be part of helping farmers feed the world. Be part of a team that is ringing the bell of excellence and making a difference every day!

HOW WE'RE DIFFERENT Plain and simple, it's our culture and drive for excellence. We are a closely knit team that strives for being the best that we can be. In fact, a recent employee survey about our culture revealed key words like Family, Caring, Genuine, Team Focused, Collaborative, and Hard Working. We value and prioritize in-person collaboration at the office. We strive to focus in the following 4 key areas to create an excellent workplace:

Leadership: Be the best example through servant leadership. Allowing others to feel a sense of ownership and pride in what they do.

Purpose: Understand what we do and why we do it. Truly know we are making a difference and helping farmers feed people around the world. Constantly strive to bring the best services and products to the marketplace.

Opportunity: Continual improvement while looking for new products and services that make a difference in people's lives.

Growth: If we aren't growing, we aren't winning.

In addition to awesome co-workers and a great company culture, Red E provides eligible employees with:

401K Retirement Plan with Company Match

Health, Dental, & Vision Insurance Plan options

Life and Disability Insurance Plan options

Supplemental Voluntary Benefits

Paid Time Off (PTO) and Paid Holidays

Matching Charitable Gift Fund

Quarterly Team Building Events

Modified Flex Time Plan

Annual Profit Sharing

To learn more about our organization, check out our YouTube Videos and Facebook posts at:

Sales Administrative Assistant Primary Responsibilities:

Manage and process incoming orders by phone, email, and walk‑in customers in a timely manner

Accurately process customer quotes, invoices & pack slips

Maintain customer relationships with order follow up inquiries

Disseminate qualified prospects to the sales team and enter them into CRM

Assist with maintaining ongoing yearly service team schedules, including scheduling new rebuilds, staying in contact with customers who have rebuilds scheduled, and working with the Service Director to make sure the rebuild crew is prepared for weekly rebuilds

Process customer returns

Take payments over the phone and in person

Communicate to purchasing any parts that are low inventory when creating sales orders

Communicate with warehouse regarding order status changes and/or backordered inventory

Provide backup support to other departments as needed

High School Graduate

1+ years of Customer Service experience; Ag experience preferred but not required

Ability to build strong, influential relationships, maintain confidentiality, and exhibit professional composure

Exceptional attention to detail, strong organizational skills, and effective time management skills

Effective oral and written communication skills and excellent interpersonal skills

Ability to effectively communicate information about the company in a positive manner to prospective clients

Ability to work independently and cooperatively as part of a team to achieve shared goals

Proficiency with technology including e‑mail, internet, and Office 365 applications

Experience with using a CRM system (HubSpot, Salesforce, etc.) preferred

Ability to quickly adapt to change and work with diverse customers

Farming background and/or experience in farming industry is a plus

The pay range for this role is:

37,500 - 46,000 USD per year (Main Office)

#J-18808-Ljbffr