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BJ's Wholesale Club, Inc.

Sr Regional IT Support Technician

BJ's Wholesale Club, Inc., New York, New York, us, 10261

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Employer Industry: Retail Wholesale

Why consider this job opportunity:

Salary up to $128,500

Weekly pay to manage your finances on your terms

Comprehensive benefits package, including flexible health benefits and 401(k) retirement savings plan

Generous paid time off, including vacation, personal, and sick days

Opportunity to work with cutting‑edge technology in a dynamic retail environment

Employee stock purchase plan allowing you to invest in the company at a discount

What to Expect (Job Responsibilities):

Provide hands‑on and remote technical support for hardware and software issues at assigned club and fuel station locations

Diagnose and resolve issues related to POS systems, fuel station terminals, and network connectivity

Assist in the installation and configuration of new systems and technology upgrades

Document all support activities and maintain accurate records in the IT ticketing system

Collaborate with Store and Fuel operations management and corporate IT teams to enhance technology solutions

What is Required (Qualifications):

Associate’s degree in information technology or a related field preferred

5+ years of experience supporting retail or fuel station technology environments

Working knowledge of POS systems, fuel station terminals, and networking fundamentals

Proven troubleshooting and problem‑solving skills in a multi‑site environment

Valid driver’s license with the ability to travel regionally 75% of the time

How to Stand Out (Preferred Qualifications):

Experience with remote support tools and ITSM/ticketing platforms

Effective communication skills to work with non‑technical end users

Familiarity with mobile device management (MDM) and barcode scanning technology

Ability to prioritize workload and respond to urgent situations calmly

#Retail #ITSupport #CareerOpportunity #CompetitivePay #TechnologyCareer

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