Cayuga Centers
Posted Tuesday, December 23, 2025 at 5:00 AM
Cayuga Centers
is
hiring immediately
for An Administrative Assistant for NYC! Salary: $24.00/hour Location: New York, NY About Cayuga Centers
Cayuga Centers is an accredited non‑profit, human services agency dedicated to family support and preservation, trauma‑informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high‑quality and innovative services to individuals, children, youth, and families. We have program in offices across 8 states and serve over 10,000 individuals and families annually. Join us! At Cayuga Centers, we embrace diversity, equity, inclusion, and belonging. We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging. Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hair style/texture, religion, national origin, citizenship status, sex, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws. About the Program and the Administrative Assistant position:
This is a transitional foster care program for Unaccompanied Children (UC) under the supervision of the Office of Refugee Resettlement (ORR). An Unaccompanied children (ages 0‑17) has fled their home country and crossed the US southern border without an adult. During their stay with us, we provide medical care, case management, life skills classes, and mental health services. They NYC-based Operations Department is a support department serving social services programs located in 8 states. This department procures services and oversees office spaces, day‑to‑day logistics and maintenance issues, and is comprised of a team of administrative professionals. This department makes a difference by maintaining a professional, comfortable, and safe working environment for all of its assigned office locations. The Administrative Secretary is responsible for the representation and implementation of workflow structures that help keep their assigned office locations functioning and ensures staff feel supported with any office needs. They will provide clerical assistance to staff and youth (if and when required). Within this role, flexibility is required in traveling to other New York City locations to provide office coverage when necessary. The Administrative Assistant is the first point of contact for the agency and, as such, the staff is expected to host a welcoming environment and properly greet others and introduce themselves in person or on the phone. Additionally, with the guidance of their direct supervisor, the Administrative Assistant must retain knowledge of programs and staff primarily within their assigned office location and the agency as a whole in order to be most effective in any administrative support offered to both internal and external stakeholders . This staff member will maintain professionalism in all areas, including confidentiality. How you get to use your skills as an Administrative Assistant…
Serve as a receptionist for the New York City Region Offices and other sites as assigned Respond to "assistance request phone calls" along with door assistance in a positive and respectful manner Act as the "first point of contact" for Cayuga Centers guests Project a professional, friendly, and helpful presence Ensure office organization and assist with clerical duties as assigned Assist with file organization, storage, and filing of paperwork for each program file as needed Retrieval, sorting, and distribution of agency mail daily and completing any errands as assigned Ensure all necessary New York City paperwork templates are readily available Conduct office supply audits to organize and replenish items as needed Filter through agency phone calls to assist or redirect the call to the appropriate department and staff Provide backup to other clerical staff as needed Attend and remain up to date on required training and policies assigned by the agency Responsible for complying with rules and regulations governing access to Protected Health Information under HIPAA. Access to Protected Health Information is limited to the extend required to perform responsibilities effectively and efficiently. No access will be permitted unnecessarily. The essential job functions as described herein dictate the level of access, use, and disclosure of confidential information Assist with all other tasks assigned by your immediate supervisor, program, and agency leadership Required Experience of an Administrative Assistant:
High School Diploma required. Associate's degree preferred, Bachelor's degree in Business or Communications strongly preferred Administrative experience preferred. Experience working in a busy human services office - strongly preferred Strong communication and organizational skills, and the ability to handle numerous tasks - required Strong skills in Microsoft Office - required Knowledge of general clerical and office procedures such as phone calls, emails, printing, scanning, or faxing All agency documents and record are in English, so English writing proficiency is required. The position itself requires Spanish‑speaking, writing, and reading proficiency Knowledgeable of proper grammar, spelling, punctuation, good proofreading, and editing skills required for documents in English and Spanish Ability to handle confidential material in a responsible manner Ability to maintain a positive and collaborative attitude towards others Demonstrates the ability to perform duties with minimal supervision and to exercise greater judgement Ability to travel to other agency locations as required Physical Requirements of an Administrative Assistant:
Word processing: Including responding to emails, composing letters, completing computerized documentation, transcribing minutes for meetings, ect.: This involves sitting at a computer for a minimum of 5 hours and could be up to 7 ours a day, depending on the program needs Completing paperwork such as copying and stapling Answering phones, processing mail, filing, lifting packages approximately 6‑8lbs Must be able to lift up to 50lbs Sit/ride in vehicles, buses, subways, trains, planes - public transportation for lengthy periods of time Walk to enter/exit the subway and other public transportation Walk several blocks to get to the required location Schedule: Non-Exempt
Must be flexible to meet program needs Why Cayuga Centers?
Certified Great Place to Work ® Council on Accreditation (COA) Accredited Implement best practices and evidence‑based interventions Committed to employee professional development and advancement We embrace change, innovation and opportunities Our diverse workforce acts and leads with human sensitivity and respect Large and growing national footprint 120 hours of vacation time; 12 Sick Days per year 10 Holidays, 3 Personal Days, Medical Appointment Time Medical, dental, and vision insurance Pet and Legal insurance Employee Assistance Program FSA, Transit, and Parking savings accounts Supplemental life insurance, critical illness, enhanced short‑term disability benefits
#J-18808-Ljbffr
is
hiring immediately
for An Administrative Assistant for NYC! Salary: $24.00/hour Location: New York, NY About Cayuga Centers
Cayuga Centers is an accredited non‑profit, human services agency dedicated to family support and preservation, trauma‑informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high‑quality and innovative services to individuals, children, youth, and families. We have program in offices across 8 states and serve over 10,000 individuals and families annually. Join us! At Cayuga Centers, we embrace diversity, equity, inclusion, and belonging. We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging. Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hair style/texture, religion, national origin, citizenship status, sex, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws. About the Program and the Administrative Assistant position:
This is a transitional foster care program for Unaccompanied Children (UC) under the supervision of the Office of Refugee Resettlement (ORR). An Unaccompanied children (ages 0‑17) has fled their home country and crossed the US southern border without an adult. During their stay with us, we provide medical care, case management, life skills classes, and mental health services. They NYC-based Operations Department is a support department serving social services programs located in 8 states. This department procures services and oversees office spaces, day‑to‑day logistics and maintenance issues, and is comprised of a team of administrative professionals. This department makes a difference by maintaining a professional, comfortable, and safe working environment for all of its assigned office locations. The Administrative Secretary is responsible for the representation and implementation of workflow structures that help keep their assigned office locations functioning and ensures staff feel supported with any office needs. They will provide clerical assistance to staff and youth (if and when required). Within this role, flexibility is required in traveling to other New York City locations to provide office coverage when necessary. The Administrative Assistant is the first point of contact for the agency and, as such, the staff is expected to host a welcoming environment and properly greet others and introduce themselves in person or on the phone. Additionally, with the guidance of their direct supervisor, the Administrative Assistant must retain knowledge of programs and staff primarily within their assigned office location and the agency as a whole in order to be most effective in any administrative support offered to both internal and external stakeholders . This staff member will maintain professionalism in all areas, including confidentiality. How you get to use your skills as an Administrative Assistant…
Serve as a receptionist for the New York City Region Offices and other sites as assigned Respond to "assistance request phone calls" along with door assistance in a positive and respectful manner Act as the "first point of contact" for Cayuga Centers guests Project a professional, friendly, and helpful presence Ensure office organization and assist with clerical duties as assigned Assist with file organization, storage, and filing of paperwork for each program file as needed Retrieval, sorting, and distribution of agency mail daily and completing any errands as assigned Ensure all necessary New York City paperwork templates are readily available Conduct office supply audits to organize and replenish items as needed Filter through agency phone calls to assist or redirect the call to the appropriate department and staff Provide backup to other clerical staff as needed Attend and remain up to date on required training and policies assigned by the agency Responsible for complying with rules and regulations governing access to Protected Health Information under HIPAA. Access to Protected Health Information is limited to the extend required to perform responsibilities effectively and efficiently. No access will be permitted unnecessarily. The essential job functions as described herein dictate the level of access, use, and disclosure of confidential information Assist with all other tasks assigned by your immediate supervisor, program, and agency leadership Required Experience of an Administrative Assistant:
High School Diploma required. Associate's degree preferred, Bachelor's degree in Business or Communications strongly preferred Administrative experience preferred. Experience working in a busy human services office - strongly preferred Strong communication and organizational skills, and the ability to handle numerous tasks - required Strong skills in Microsoft Office - required Knowledge of general clerical and office procedures such as phone calls, emails, printing, scanning, or faxing All agency documents and record are in English, so English writing proficiency is required. The position itself requires Spanish‑speaking, writing, and reading proficiency Knowledgeable of proper grammar, spelling, punctuation, good proofreading, and editing skills required for documents in English and Spanish Ability to handle confidential material in a responsible manner Ability to maintain a positive and collaborative attitude towards others Demonstrates the ability to perform duties with minimal supervision and to exercise greater judgement Ability to travel to other agency locations as required Physical Requirements of an Administrative Assistant:
Word processing: Including responding to emails, composing letters, completing computerized documentation, transcribing minutes for meetings, ect.: This involves sitting at a computer for a minimum of 5 hours and could be up to 7 ours a day, depending on the program needs Completing paperwork such as copying and stapling Answering phones, processing mail, filing, lifting packages approximately 6‑8lbs Must be able to lift up to 50lbs Sit/ride in vehicles, buses, subways, trains, planes - public transportation for lengthy periods of time Walk to enter/exit the subway and other public transportation Walk several blocks to get to the required location Schedule: Non-Exempt
Must be flexible to meet program needs Why Cayuga Centers?
Certified Great Place to Work ® Council on Accreditation (COA) Accredited Implement best practices and evidence‑based interventions Committed to employee professional development and advancement We embrace change, innovation and opportunities Our diverse workforce acts and leads with human sensitivity and respect Large and growing national footprint 120 hours of vacation time; 12 Sick Days per year 10 Holidays, 3 Personal Days, Medical Appointment Time Medical, dental, and vision insurance Pet and Legal insurance Employee Assistance Program FSA, Transit, and Parking savings accounts Supplemental life insurance, critical illness, enhanced short‑term disability benefits
#J-18808-Ljbffr