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The Regents of the University of California

Administrative Assistant II - Retina Ophthalmology, Westwood

The Regents of the University of California, Los Angeles, California, United States, 90079

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Primary Duties and Responsibilities

Perform patient check-in/out Collect co-pays and process patient payments Secure authorizations and referrals Schedule patient appointments Answer calls route as needed Track status of patients' test or imaging Salary Range: $26.42 - $37.49 Hourly Job Qualifications

Knowledge of medical terminology. Knowledge of various insurance plans such as PPOs, HMOs, EPOs, Medicare and Medi-cal. Skill in establishing, coordinating and maintaining patient and administrative files. Ability to act as liaison between physician and patients and their families, using good verbal and written communication skills. Skill in speaking clearly, distinctly, and courteously using appropriate vocabulary and grammar to obtain and convey information to both physicians and patients and other individuals at various organizational levels. Skill in writing grammatically correct routine medical and business correspondence. Skill in setting priorities which accurately reflect relative importance of job responsibilities. Ability to work independently and follow through with assignments with minimal (or no) direction from supervisor. Ability to coordinate activities to guarantee timely completion of teamwork (usually under high pressure). Ability to maintain a friendly, caring demeanor with patients, most of whom are very fearful and stressed.

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