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UCLA Health

Administrative Assistant II - Retina Ophthalmology, Westwood

UCLA Health, Los Angeles, California, United States, 90079

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Onsite or Remote

Fully On-Site

Work Schedule: Monday-Friday 8:00am-5:00pm

Posted Date: 12/30/2025

Salary Range : $26.42 - 37.49 Hourly

Employment Type: Duration: Indefinite

Job #: 28089

Primary Duties and Responsibilities The Department of Ophthalmology's Retina Division is seeking a reliable and detail-oriented Administrative Assistant to support daily clinic operations and deliver excellent patient service. Responsibilities include, but are not limited to:

Perform patient check-in/out

Collect co-pays and process patient payments

Secure authorizations and referrals

Schedule patient appointments

Answer calls route as needed

Track status of patients' test or imaging

Job Qualifications Required:

Knowledge of medical terminology.

Knowledge of various insurance plans such as PPOs, HMOs, EPOs, Medicare and Medi-cal.

Skill in establishing, coordinating and maintaining patient and administrative files.

Ability to act as liaison between physician and patients and their families, using good verbal and written communication skills.

Skill in speaking clearly, distinctly, and courteously using appropriate vocabulary and grammar to obtain and convey information to both physicians and patients and other individuals at various organizational levels.

Skill in writing grammatically correct routine medical and business correspondence.

Skill in setting priorities which accurately reflect relative importance of job responsibilities.

Ability to work independently and follow through with assignments with minimal (or no) direction from supervisor.

Ability to coordinate activities to guarantee timely completion of teamwork (usually under high pressure).

Ability to maintain a friendly, caring demeanor with patients, most of whom are very fearful and stressed.

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