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NSC Global

Onsite IT Support Technician

NSC Global, North Canton, Ohio, United States

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Onsite IT Support Technician

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NSC Global .

Overview NSC Global is a trusted IT services and solutions provider supporting some of the world’s largest enterprises in their digital transformation. We deliver innovative, scalable and secure technology solutions that keep businesses running smoothly across global environments.

Role Overview This is an onsite IT support role ideal for candidates with experience in end user computing. You will be the first point of contact for technical issues at the customer location, helping users resolve hardware and software problems and ensuring a smooth day-to-day operation.

Responsibilities

Primarily support end user devices such as the following:

Microsoft products (e.g. Windows 11, Microsoft Outlook)

iPhone configuration

Intune

TeamViewer

Excellent communication skills

Network knowledge

WIN11 Imaging

Local and network printer knowledge

Active Directory

Microsoft Teams

IT Asset Inventory

Thermal printer support

Handheld Scanner support

Video Conferencing equipment

Experience in ServiceNow ticketing system

Previous experience supporting IT in a plant environment

NOTE: Wearing of steel‑toed shoes required.

Qualifications Technical Skills

Good understanding of PC and printer hardware

Experience with Microsoft Windows operating systems

Familiarity with standard office applications (Microsoft Office, etc.)

Networking knowledge (TCP/IP, Wi‑Fi, VPN)

Exposure to ticketing tools (ServiceNow)

Non‑Technical Skills

Strong customer service mindset

Ability to multitask and prioritize in a busy environment

Clear verbal and written communication

Willingness to learn and develop new technical skills

Reliability, professionalism and a hands‑on working style

Additional Qualifications

Technical college diploma or equivalent in computer science or related field

A+ Certification (or willingness to obtain)

OEM certifications (Dell, HP, Lenovo, Lexmark, IBM) are an advantage and may be required depending on assignment

Why Join NSC Global?

Work with leading global enterprises

Opportunities for training, certification and career growth

A supportive, international team environment

Real hands‑on experience in diverse customer environments

If you want a role that combines learning, hands‑on work and real impact, we’d love to hear from you.

Seniority Level Entry level

Employment Type Full‑time

Job Function Information Technology

Industries IT Services and IT Consulting

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