Snowpine Lodge
Join to apply for the
Front Desk Agent
role at
Snowpine Lodge .
Snowpine Lodge is a luxurious mountain resort nestled in the picturesque Alta Ski Area of Utah, offering an extraordinary work environment for those who love the outdoors and hospitality. As a job applicant, joining the team at Snowpine Lodge means being part of a world‑class property known for its breathtaking mountain views, unparalleled skiing, and exceptional service. The lodge offers a range of employment opportunities, from guest services to culinary and recreation, providing a diverse and rewarding career path.
Overview Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.
Responsibilities
Provide exceptional customer service, creating a positive first impression for guests.
Efficiently handle guest check‑ins and check‑outs, ensuring accuracy and efficiency.
Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy.
Assist guests with recommendations and information about local attractions, dining options, and hotel amenities.
Collaborate with other departments to ensure seamless guest experiences.
Maintain a clean and organized front desk area.
Handle cash and credit card transactions accurately.
Demonstrate a strong attention to detail and a proactive approach to guest satisfaction.
Qualifications
Previous experience in a customer service role, preferably in a hotel or hospitality environment.
Excellent communication and interpersonal skills.
Previous cash handling experience required.
Strong problem‑solving abilities and the ability to remain calm under pressure.
Proficiency in computer systems and knowledge of hotel property management software.
Outstanding organizational and multitasking skills.
Availability to work flexible schedules, including evenings, weekends, and holidays.
High School diploma or equivalent.
Benefits
Multiple tiers of medical coverage.
Dental & vision coverage.
24/7 tele‑doc service.
Freelance medication coverage.
Pet insurance.
Hotel discounts.
Tuition reimbursement.
Paid time off (vacation, sick, bereavement, holidays).
401(k) match.
Davidson Hospitality Group is an award‑winning, full‑service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. Davidson supports a rich benefit program designed to enrich the lives and well‑being of team members and their families.
EOE: AA, Minorities, Females, Veterans, Disabilities, Gender Identity, Sexual Orientation. Davidson Hospitality is a drug‑free workplace. Pre‑employment drug testing and background check required. We participate in E‑Verify.
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Front Desk Agent
role at
Snowpine Lodge .
Snowpine Lodge is a luxurious mountain resort nestled in the picturesque Alta Ski Area of Utah, offering an extraordinary work environment for those who love the outdoors and hospitality. As a job applicant, joining the team at Snowpine Lodge means being part of a world‑class property known for its breathtaking mountain views, unparalleled skiing, and exceptional service. The lodge offers a range of employment opportunities, from guest services to culinary and recreation, providing a diverse and rewarding career path.
Overview Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.
Responsibilities
Provide exceptional customer service, creating a positive first impression for guests.
Efficiently handle guest check‑ins and check‑outs, ensuring accuracy and efficiency.
Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy.
Assist guests with recommendations and information about local attractions, dining options, and hotel amenities.
Collaborate with other departments to ensure seamless guest experiences.
Maintain a clean and organized front desk area.
Handle cash and credit card transactions accurately.
Demonstrate a strong attention to detail and a proactive approach to guest satisfaction.
Qualifications
Previous experience in a customer service role, preferably in a hotel or hospitality environment.
Excellent communication and interpersonal skills.
Previous cash handling experience required.
Strong problem‑solving abilities and the ability to remain calm under pressure.
Proficiency in computer systems and knowledge of hotel property management software.
Outstanding organizational and multitasking skills.
Availability to work flexible schedules, including evenings, weekends, and holidays.
High School diploma or equivalent.
Benefits
Multiple tiers of medical coverage.
Dental & vision coverage.
24/7 tele‑doc service.
Freelance medication coverage.
Pet insurance.
Hotel discounts.
Tuition reimbursement.
Paid time off (vacation, sick, bereavement, holidays).
401(k) match.
Davidson Hospitality Group is an award‑winning, full‑service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. Davidson supports a rich benefit program designed to enrich the lives and well‑being of team members and their families.
EOE: AA, Minorities, Females, Veterans, Disabilities, Gender Identity, Sexual Orientation. Davidson Hospitality is a drug‑free workplace. Pre‑employment drug testing and background check required. We participate in E‑Verify.
#J-18808-Ljbffr