Gate Petroleum Company
1230 - FOOD SERVICE ASSOCIATE - BAYARD
Gate Petroleum Company, Jacksonville, Florida, United States, 32290
Food Service Associate, Non-Exempt
Job Summary: The GATE Store Food Service Associate ensures customer service is the first priority for GATE operations by providing a friendly and efficient experience for our guests. The Associate will perform routine food preparation and customer assistance, collaborate with the Store Kitchen Manager and Store Manager to control store operations and inventory, assist customers with product information, stock coolers and shelves, maintain a high level of cleanliness and organization, perform minor maintenance on store equipment, operate the register to process cash and credit card payments, and assist in training new and existing team members on food preparation, customer service, and kitchen safety procedures.
Requirements
Must successfully complete a pre-employment drug screening and background check.
Must be able to work a flexible schedule, including weekends, holidays and split shifts.
Must have the ability to speak, read, write, and comprehend the English language at a sufficient level to communicate effectively with customers and team members.
Must be detail-oriented and have strong organizational skills.
Must be able to stand for extended periods of time.
Must be able to lift, carry, and move up to 50 pounds.
Must have the ability to perform repetitive movements over long periods of time.
Must be able to bend, kneel, stoop, and reach (including overhead).
Fast-paced food service environment with exposure to heat, cold, and various kitchen equipment.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals for food service equipment.
Job Knowledge Must possess basic mathematic knowledge and be able to effectively follow all safety and sanitation guidelines and regulations to ensure quality food service. Must have strong customer service skills and gain product knowledge through training to assist customers and ensure their selections are properly stocked. Employee will preferably have previous successful job experience in a convenience store, restaurant / fast food or related environment and have knowledge of Food Safety.
Duties and Functions Arrive to work on time, consistently follow GATE standards for uniform and appearance, present in proper uniform, crisp, clean and in good repair. Adhere to hair and grooming standards. Attend all required training, safety courses, office and departmental meetings. Ensure GATE’s customers are the first priority to guarantee customers continue to visit GATE stores. Greet customers and assist with questions about products or services. Ensure a friendly and efficient checkout experience. Handle all payments following all GATE policies. Contribute to a positive and supportive team environment. Communicate accurately and positively to customers and other staff, including addressing inquiries and resolving complaints. Reinforce and abide by Federal, State, Local law rules and regulations including company policy. Maintain or be willing to obtain Food Safety Certification. Utilize organizational skills to continually provide customers with a clean and well‑stocked store. Perform minor repairs and maintenance of store food equipment while ensuring food quality and maintaining commercial kitchen cleanliness, including sanitizing surfaces, properly storing ingredients, and following hygiene protocols. Maintain a high level of cleanliness and organization of the facility, including cleaning restrooms, floors, windows, storage rooms, sanitizing pumps, emptying trash cans, changing light bulbs, and changing paper and ink cartridges in the registers. Follow all food safety regulations, including proper food handling, storage, and temperature control. Properly store and rotate ingredients to minimize waste and ensure freshness. Prepare made‑to‑order food items according to the set menu, following standard recipes and portion guidelines. Accommodate customer requests for menu customizations while maintaining food quality and consistency. Provide friendly and efficient service, assisting customers with menu choices and answering questions about ingredients and preparation methods. Ensure proper portion control and presentation of all food items. Perform any additional tasks requested or assigned by the Kitchen and Store Managers.
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Requirements
Must successfully complete a pre-employment drug screening and background check.
Must be able to work a flexible schedule, including weekends, holidays and split shifts.
Must have the ability to speak, read, write, and comprehend the English language at a sufficient level to communicate effectively with customers and team members.
Must be detail-oriented and have strong organizational skills.
Must be able to stand for extended periods of time.
Must be able to lift, carry, and move up to 50 pounds.
Must have the ability to perform repetitive movements over long periods of time.
Must be able to bend, kneel, stoop, and reach (including overhead).
Fast-paced food service environment with exposure to heat, cold, and various kitchen equipment.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals for food service equipment.
Job Knowledge Must possess basic mathematic knowledge and be able to effectively follow all safety and sanitation guidelines and regulations to ensure quality food service. Must have strong customer service skills and gain product knowledge through training to assist customers and ensure their selections are properly stocked. Employee will preferably have previous successful job experience in a convenience store, restaurant / fast food or related environment and have knowledge of Food Safety.
Duties and Functions Arrive to work on time, consistently follow GATE standards for uniform and appearance, present in proper uniform, crisp, clean and in good repair. Adhere to hair and grooming standards. Attend all required training, safety courses, office and departmental meetings. Ensure GATE’s customers are the first priority to guarantee customers continue to visit GATE stores. Greet customers and assist with questions about products or services. Ensure a friendly and efficient checkout experience. Handle all payments following all GATE policies. Contribute to a positive and supportive team environment. Communicate accurately and positively to customers and other staff, including addressing inquiries and resolving complaints. Reinforce and abide by Federal, State, Local law rules and regulations including company policy. Maintain or be willing to obtain Food Safety Certification. Utilize organizational skills to continually provide customers with a clean and well‑stocked store. Perform minor repairs and maintenance of store food equipment while ensuring food quality and maintaining commercial kitchen cleanliness, including sanitizing surfaces, properly storing ingredients, and following hygiene protocols. Maintain a high level of cleanliness and organization of the facility, including cleaning restrooms, floors, windows, storage rooms, sanitizing pumps, emptying trash cans, changing light bulbs, and changing paper and ink cartridges in the registers. Follow all food safety regulations, including proper food handling, storage, and temperature control. Properly store and rotate ingredients to minimize waste and ensure freshness. Prepare made‑to‑order food items according to the set menu, following standard recipes and portion guidelines. Accommodate customer requests for menu customizations while maintaining food quality and consistency. Provide friendly and efficient service, assisting customers with menu choices and answering questions about ingredients and preparation methods. Ensure proper portion control and presentation of all food items. Perform any additional tasks requested or assigned by the Kitchen and Store Managers.
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