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Gate Petroleum Company

1231 - FOOD SERVICE ASSOCIATE - ATLANTIC BLVD

Gate Petroleum Company, Florida, New York, United States

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1231 - FOOD SERVICE ASSOCIATE - ATLANTIC BLVD Join to apply for the

1231 - FOOD SERVICE ASSOCIATE - ATLANTIC BLVD

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Gate Petroleum Company

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Food Service Associate Non-Exempt Job Description 4/2025

JOB SUMMARY The GATE Store Food Service Associate ensures customer service is the first priority for GATE operations by providing a friendly and efficient experience for our guests. They will perform routine food preparation and customer assistance, collaborate with the Store Kitchen Manager and Store Manager to control store operations and inventory, assist customers with finding products and provide product information, operate food production equipment as required, stock the coolers and shelves, maintain a high level of cleanliness and organization, perform minor maintenance on store equipment, operate the register to process cash and credit payments, and assist in training new and existing team members on food preparation, customer service, and kitchen safety procedures.

REQUIREMENTS

Must successfully complete a pre-employment drug screening and background check

Must be able to work a flexible schedule, including weekends and holidays

Must have the ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively with customers and team members

Must be detail-oriented and have strong organizational skills

Must be able to stand for extended periods of time

Must be able to lift, carry, and move up to 50 pounds

Must have the ability to perform repetitive movements over long periods of time

Must be able to bend, kneel, stoop, and reach (including overhead)

Fast-paced food service environment with exposure to heat, cold, and various kitchen equipment

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals for food service equipment

JOB KNOWLEDGE Must possess basic mathematical knowledge and be able to effectively follow all safety and sanitation guidelines and regulations to ensure quality food service. Must have strong customer service skills and gain product knowledge through training to assist customers and to ensure their selection is properly stocked. Employee will preferably have previous job experience in a convenience store, restaurant/fast food, or related environment and have knowledge of Food Safety.

Duties And Functions

Must be able to work a flexible schedule, including weekends, holidays, and split shifts

Arrive to work on time and consistently. Follow GATE standards for uniform and appearance, ensure proper uniform, crisp, clean, and in good repair. Hair must be clean and cut in an appropriate style; management has final approval. Attend all required training, safety courses, office and departmental meetings. Ensure GATE’s customers are the first priority to guarantee continued visits. Greet customers and assist with questions about products or services GATE offers. Ensure a friendly and efficient checkout experience. Handle all payments following all GATE policies. Contribute to a positive and supportive team environment. Communicate accurately and positively with customers and staff, addressing inquiries and resolving complaints. Reinforce compliance with Federal, State, Local laws and company policies. Must maintain or be willing to obtain Food Safety Certification. Utilize organizational skills to continually provide customers with a clean and well‑stocked store. Perform minor repairs and maintenance of store food equipment while ensuring food quality and maintaining commercial kitchen cleanliness, including sanitizing surfaces, properly storing ingredients, and following hygiene protocols. Maintain a high level of cleanliness and organization of the facility, including cleaning restrooms, floors, windows, and storage rooms; sanitizing pumps; emptying trash cans; changing light bulbs; placing towels in dispensers; and changing paper and ink cartridges in the registers. Follow all food safety regulations, including proper food handling, storage, and temperature control. Properly store and rotate ingredients to minimize waste and ensure freshness. Prepare made‑to‑order food items according to the set menu, following standard recipes and portion guidelines. Accommodate customer requests for menu customizations while maintaining food quality and consistency. Provide friendly and efficient service, assisting customers with menu choices and answering questions about ingredients and preparation methods. Ensure proper portion control and presentation of all food items. Perform any additional tasks requested or assigned by the Kitchen and Store Managers.

This above description reflects on the general details considered to describe the principal functions of the job. This is not a detailed description of all the work requirements that may be inherent in the job. The management reserves the right to alter the above requirements at any time.

Seniority Level Entry level

Employment Type Full-time

Job Function Management and Manufacturing

Industries Retail

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