Donshawlaw
As our Legal Receptionist, you will manage our front desk operations, create a welcoming environment for clients, and provide essential support to ensure smooth office operations. This role is crucial in maintaining our firm's professional image and ensuring efficient communication flow.
About Don Shaw Law We are an expanding, niche estate planning firm headquartered in Northern Virginia. We support clients across Virginia, Maryland, West Virginia, and the District of Columbia with tailored estate planning services, and we manage probate matters statewide in Virginia.
Description About Us We are an estate planning law firm seeking a professional and organized receptionist to be the first point of contact for our clients. Our practice is dedicated to providing exceptional service to families during important life transitions, and we need someone who can help create a warm and professional atmosphere from the moment clients walk through our door.
Key Responsibilities Front Desk Operations
Answer and direct all incoming calls professionally
Screen and route calls appropriately between intake team and existing client support
Greet and welcome clients and visitors
Announce client arrivals to appropriate staff members
Accept deliveries and coordinate distribution
Maintain neat and professional reception area
Meeting Support
Prepare conference rooms for client meetings and signings
Ensure office is stocked with water, coffee, and supplies
Clean and reset conference rooms after meetings
Office Management
Monitor and maintain office supply inventory
Stock and organize kitchen and break room areas
Handle outgoing mail and courier services
Maintain organized filing systems
Manage shredding of confidential documents
Monitor and restock office equipment (printers, copiers) and report issues
Assist with scanning and filing as needed
Serve as backup for data entry and call management for legal and intake department
Administrative Support
Assist with basic calendar management
Help maintain office organization systems
Support staff with basic administrative tasks as needed
Qualifications
A friendly and positive attitude
Experience answering phones and transferring calls
Ability and comfortability with following directions exactly as provided
Ability to maintain a calm and professional demeanor when dealing with (rare) difficult callers
Professional Office Setting
Business professional dress code
NOTE TO APPLICANTS Please do not call the office introducing yourself or asking for an update. As we work our way through the applications, we will contact you if we are interested in learning more about you.
#J-18808-Ljbffr
About Don Shaw Law We are an expanding, niche estate planning firm headquartered in Northern Virginia. We support clients across Virginia, Maryland, West Virginia, and the District of Columbia with tailored estate planning services, and we manage probate matters statewide in Virginia.
Description About Us We are an estate planning law firm seeking a professional and organized receptionist to be the first point of contact for our clients. Our practice is dedicated to providing exceptional service to families during important life transitions, and we need someone who can help create a warm and professional atmosphere from the moment clients walk through our door.
Key Responsibilities Front Desk Operations
Answer and direct all incoming calls professionally
Screen and route calls appropriately between intake team and existing client support
Greet and welcome clients and visitors
Announce client arrivals to appropriate staff members
Accept deliveries and coordinate distribution
Maintain neat and professional reception area
Meeting Support
Prepare conference rooms for client meetings and signings
Ensure office is stocked with water, coffee, and supplies
Clean and reset conference rooms after meetings
Office Management
Monitor and maintain office supply inventory
Stock and organize kitchen and break room areas
Handle outgoing mail and courier services
Maintain organized filing systems
Manage shredding of confidential documents
Monitor and restock office equipment (printers, copiers) and report issues
Assist with scanning and filing as needed
Serve as backup for data entry and call management for legal and intake department
Administrative Support
Assist with basic calendar management
Help maintain office organization systems
Support staff with basic administrative tasks as needed
Qualifications
A friendly and positive attitude
Experience answering phones and transferring calls
Ability and comfortability with following directions exactly as provided
Ability to maintain a calm and professional demeanor when dealing with (rare) difficult callers
Professional Office Setting
Business professional dress code
NOTE TO APPLICANTS Please do not call the office introducing yourself or asking for an update. As we work our way through the applications, we will contact you if we are interested in learning more about you.
#J-18808-Ljbffr