Wagner Equipment Co. in
Field Service Diesel Technician (Maintenance)
Pay Rate: $32.00 - $57.00 per hour. Pay is dependent on education and experience.
We offer a sign‑on bonus and referral bonus opportunities. Join a focused, dedicated team and grow with motivated people at Wagner Equipment Co. with extensive training and career development.
Benefits
Paid Time Off (PTO) Plan – Up to 96 hours of PTO in your first year plus 8 company paid holidays
Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans – 401K and Roth 401K, eligible employees can receive a company contribution up to 7%
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU – Citizens Equity First Credit Union: payroll deductions, savings, accounts, loans, VISA card, and more.
Additional Benefits – Unum Supplemental life Insurance, Aflac Critical Illness & Accidental Insurance, ID WatchDog and discounted employee phone plans.
Essential Functions
Maintains truck and crane inspection logs daily
Completes CAT service reports daily that are legible, have proper grammar, and use the appropriate SIMS code
Transmits photos, timecards, service reports, and other information through e‑mail
Maintains good customer records on assigned jobs
Maintains credit card receipts for accounting purposes
Works with the Service Department, Product Support Representatives, and Sales Department to meet all customer needs
Communicates with customers about the diagnosis and status of repairs, parts, and other concerns
Teaches and coaches other technicians in the field
Promotes Wagner Equipment Co. to customers
Accurately troubleshoots and repairs CAT equipment the first time
Reads, understands, and applies electrical and hydraulic schematics to repair work
Safely rigs or hooks components for lifting
Removes, repairs, and installs major components in varying configurations of equipment
Maintains tooling in good working order per MSHA and OSHA regulations
Makes determinations in the field on warranty repair and guidelines, communicating decisions to customer and dispatcher
Maintains service vehicle in safe and good repair
Other duties as assigned by manager
Required Education and Experience
High School Diploma or GED
Relevant CAT related courses
3+ years experience servicing heavy equipment
DOT Health Card
Class D Driver's License
MSHA License
1+ years administrative/clerical experience
3+ years customer service experience
3+ years sales experience
Physical Demands & Competencies
Standing, walking, talking, sitting, use of hands & hearing
Ascending or descending ladders, stairs, etc.
Lifting and moving objects up to 100 pounds or more
Data entry, telephone, reading/writing, reasoning, organizational, communication & math skills
Safety & product knowledge
Basic knowledge of Microsoft Word and Outlook
Intermediate knowledge of DBS
Intermediate knowledge of ET/SIS/SIS Web/STW
Ability to work independently with little or no direction
Well‑rounded knowledge of CAT equipment
Work Environment
Noise: Loud
Indoors and outdoors
Travel Requirements
75%–100%
Other Duties Job offers are contingent upon all required pre‑employment screenings, including background checks, drug/alcohol testing, fit for duty testing, and any other job‑related tests or screenings.
Requirements represent minimum levels of knowledge, skills, or abilities. Duties, responsibilities, and activities may change at any time.
EEO Statement Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.
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We offer a sign‑on bonus and referral bonus opportunities. Join a focused, dedicated team and grow with motivated people at Wagner Equipment Co. with extensive training and career development.
Benefits
Paid Time Off (PTO) Plan – Up to 96 hours of PTO in your first year plus 8 company paid holidays
Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans – 401K and Roth 401K, eligible employees can receive a company contribution up to 7%
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU – Citizens Equity First Credit Union: payroll deductions, savings, accounts, loans, VISA card, and more.
Additional Benefits – Unum Supplemental life Insurance, Aflac Critical Illness & Accidental Insurance, ID WatchDog and discounted employee phone plans.
Essential Functions
Maintains truck and crane inspection logs daily
Completes CAT service reports daily that are legible, have proper grammar, and use the appropriate SIMS code
Transmits photos, timecards, service reports, and other information through e‑mail
Maintains good customer records on assigned jobs
Maintains credit card receipts for accounting purposes
Works with the Service Department, Product Support Representatives, and Sales Department to meet all customer needs
Communicates with customers about the diagnosis and status of repairs, parts, and other concerns
Teaches and coaches other technicians in the field
Promotes Wagner Equipment Co. to customers
Accurately troubleshoots and repairs CAT equipment the first time
Reads, understands, and applies electrical and hydraulic schematics to repair work
Safely rigs or hooks components for lifting
Removes, repairs, and installs major components in varying configurations of equipment
Maintains tooling in good working order per MSHA and OSHA regulations
Makes determinations in the field on warranty repair and guidelines, communicating decisions to customer and dispatcher
Maintains service vehicle in safe and good repair
Other duties as assigned by manager
Required Education and Experience
High School Diploma or GED
Relevant CAT related courses
3+ years experience servicing heavy equipment
DOT Health Card
Class D Driver's License
MSHA License
1+ years administrative/clerical experience
3+ years customer service experience
3+ years sales experience
Physical Demands & Competencies
Standing, walking, talking, sitting, use of hands & hearing
Ascending or descending ladders, stairs, etc.
Lifting and moving objects up to 100 pounds or more
Data entry, telephone, reading/writing, reasoning, organizational, communication & math skills
Safety & product knowledge
Basic knowledge of Microsoft Word and Outlook
Intermediate knowledge of DBS
Intermediate knowledge of ET/SIS/SIS Web/STW
Ability to work independently with little or no direction
Well‑rounded knowledge of CAT equipment
Work Environment
Noise: Loud
Indoors and outdoors
Travel Requirements
75%–100%
Other Duties Job offers are contingent upon all required pre‑employment screenings, including background checks, drug/alcohol testing, fit for duty testing, and any other job‑related tests or screenings.
Requirements represent minimum levels of knowledge, skills, or abilities. Duties, responsibilities, and activities may change at any time.
EEO Statement Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.
#J-18808-Ljbffr