WizeHire, Inc
Description
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!
Responsibilities
Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Ensure all guests feel they are having an exceptional experience at the property
Complete additional bookkeeping, administrative, and accounting procedures as requested
Qualifications
Requires a flexible schedule that allows for overnight shift hours
Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
Must be computer proficient; experience with accounting or reservation software is a bonus
Some college is preferred but a high school diploma or equivalent is required
Excellent customer service and communication skills are required
Compensation 15.00 - 15.50 hourly
OUR CORE VALUES
Integrity:
We hold ourselves to the highest standards. We’re responsible, truthful, and transparent. We do the right thing.
Accountability:
We honor our commitments and deliver results. Under any circumstance, we stand up and say: “Count on Me.”
Inclusive:
We respect differences in people, cultures, ideas, and experiences. We foster partnership. We welcome all.
Caring:
We never underestimate the power of compassion. We generously give our time, attention, and action.
Fun:
Fun is an energizing force. When we have fun doing what we love, our guests love their experiences with us.
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Responsibilities
Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Ensure all guests feel they are having an exceptional experience at the property
Complete additional bookkeeping, administrative, and accounting procedures as requested
Qualifications
Requires a flexible schedule that allows for overnight shift hours
Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
Must be computer proficient; experience with accounting or reservation software is a bonus
Some college is preferred but a high school diploma or equivalent is required
Excellent customer service and communication skills are required
Compensation 15.00 - 15.50 hourly
OUR CORE VALUES
Integrity:
We hold ourselves to the highest standards. We’re responsible, truthful, and transparent. We do the right thing.
Accountability:
We honor our commitments and deliver results. Under any circumstance, we stand up and say: “Count on Me.”
Inclusive:
We respect differences in people, cultures, ideas, and experiences. We foster partnership. We welcome all.
Caring:
We never underestimate the power of compassion. We generously give our time, attention, and action.
Fun:
Fun is an energizing force. When we have fun doing what we love, our guests love their experiences with us.
#J-18808-Ljbffr