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NVA General Practice

Veterinary Receptionist

NVA General Practice, Lake Stevens, Washington, United States, 98258

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Veterinary Receptionist

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NVA General Practice

Frontier Village Veterinary Clinic is a thriving 9‑doctor small animal practice dedicated to providing exceptional veterinary care to our patients and outstanding service to our clients. As our practice continues to grow, we are looking for a full‑time Client Care Coordinator (Receptionist) to join our front desk team.

We’re looking for someone compassionate, organized, and who enjoys connecting with people and their pets. If this sounds like you, we’d love to hear from you.

About the Role As a Client Care Coordinator, you will be the first point of contact for our clients — welcoming them to the clinic, answering phones, scheduling appointments, and ensuring every visit is a positive experience.

Our Ideal Candidate

Strong communication and multitasking skills

Positive, outgoing attitude and professional demeanor

Thrives in a fast‑paced, team‑oriented environment

Passionate about providing compassionate service to both clients and pets

Veterinary experience is preferred, but we consider applicants with prior customer service or administrative experience in high‑paced, people‑focused environments. Experience with AVImark practice management software is a plus.

Responsibilities

Answer and direct multi‑line phone calls

Schedule appointments and manage client records

Process invoices and handle data entry

Provide excellent client service and support for our veterinary team

Contribute to a welcoming, caring clinic environment

Why You’ll Love Working Here

Delivering clinical excellence

Listening to and supporting our clients and patients

Earning trust through integrity and respect

Fostering a compassionate, collaborative workplace

Encouraging growth and continuous improvement

Compensation & Benefits

Pay: $18–$21 per hour (based on education and experience)

Benefits include:

Medical, Dental, and Vision coverage

Pet care benefits

Uniform allowance

Paid time off

Eligible for quarterly bonus rewarding strong performance and teamwork

Schedule

Monday–Friday: 7:30 a.m. – 6:00 p.m.

Saturday: 9:00 a.m. – 5:00 p.m.

Seniority Level Entry level

Employment Type Full‑time

Job Function Health Care Provider

Industries Veterinary Services

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