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Milwaukee Rescue Mission

Guest Care Associate

Milwaukee Rescue Mission, Milwaukee, Wisconsin, United States, 53244

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Milwaukee Rescue Mission provided pay range This range is provided by Milwaukee Rescue Mission. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $18.00/hr - $19.00/hr

GUEST CARE ASSOCIATE Safe Harbor – Division for Men. The Milwaukee Rescue Mission’s programs for men range from meeting their short‑term emergency needs, to providing longer term services that can help them break free from addictions, find and keep a job, build confidence and self‑esteem and turn their lives around. All with a spiritual foundation.

Work Schedule:

Full‑time, 10:00am-6:00pm OR 2:00pm-10:00pm

Location:

Central Campus, 830 N 19th Street, Milwaukee, WI 53233

RESPONSIBILITIES

Interact with and build positive, life‑transforming relationships with guests

Help ensure guests understand and follow premise rules and regulations

Perform all duties, as assigned by Shift Manager, related to personal care for guests

Ensure all appropriate linens are in place and check that bathrooms are properly stocked and cleaned, notifying the Facilities department of any custodial concerns

Work collaboratively with and support Guest Care Advocates, as needed

Ensure clear, consistent and timely communication within Guest Ministries and across other MRM departments

Help ensure the safety and security of the Mission, its people and its properties

Ensure that the buildings are secure and that unauthorized personnel are prevented from accessing restricted areas

If necessary, assist in removing any person engaged in suspicious, disruptive, or criminal acts

Perform first aid and/or life saving measures if necessary

Perform breathalyzer tests

Request assistance from emergency personnel for high risk situations

Help identify and report any security or maintenance concerns

QUALIFICATIONS

Christian man with a servant's heart who is able to relate well with others in a diverse population

High school diploma or equivalent GED required

Previous experience in social work, security or other related fields preferred

Excellent interpersonal communication, and mentoring skills

Ability to effectively manage time and meet all specified deadlines

Detail oriented with excellent organization and follow through skills

Ability to deal with difficult situations. Strong conflict resolution skills with the ability to defuse potentially volatile situations with patience and tact.

Ability to case note clearly and according to best practices

Computer literacy and the ability to navigate industry software

Ability to handle physical workload and lift up to 50 lbs.

Reliability, dependability, and punctuality are expected

Be in agreement with and subscribe to the MRM Statement of Faith and the MRM Statement of Biblical Convictions

Be a committed follower of the Lord Jesus Christ, which is evident in personal testimony and Christian conduct

Pass a pre‑employment background check and drug test

EXCELLENT BENEFIT PACKAGE

Hiring range $18.06 - $18.69 (+shift differential if applicable) based on experience/qualifications

Excellent Medical, Dental, and Vision Insurance

Health Savings Accounts with employer match

Life and Short/Long Term Disability Insurance

401K with generous employer contribution

Paid holidays and generous PTO

Health Club reimbursement

Free onsite parking

Free meal available during shift

Business Casual/Casual dress

The Milwaukee Rescue Mission is a 501 (c)3, charitable, non‑profit church, Christian organization. Milwaukee Rescue Mission has an organizational religious exemption from the prohibitions contained in Title VII of the Civil Rights Act of 1964, as amended, concerning religious discrimination in employment. We further reserve the right to discriminate or designate certain positions when a bona fide occupational qualification exists. Subject to the Constitution of the United States and all applicable state and federal laws, Milwaukee Rescue Mission does not discriminate in the administration and dissemination of its programs and services.

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