ProKatchers LLC
Job Title:
Healthcare Member Services Representative Company:
ProKatchers LLC Location:
Temple, TX 76502 Duration:
03+ months contract Responsibilities
Under general supervision, communicates to Members policies, procedures, and services to ensure complete knowledge of the Plan. Respond to inbound and outbound calls, emails, and messages from health plan members regarding benefits, eligibility, claims, and services. Must adhere to call handling goals of 80% of calls answered within 30 seconds. Document all member interactions, inquiries, and resolutions in the case management. Seniority Level
Mid-Senior level Employment Type
Contract Job Function
Customer Service Industries
Hospitals and Health Care Referrals increase your chances of interviewing at ProKatchers LLC by 2x.
#J-18808-Ljbffr
Healthcare Member Services Representative Company:
ProKatchers LLC Location:
Temple, TX 76502 Duration:
03+ months contract Responsibilities
Under general supervision, communicates to Members policies, procedures, and services to ensure complete knowledge of the Plan. Respond to inbound and outbound calls, emails, and messages from health plan members regarding benefits, eligibility, claims, and services. Must adhere to call handling goals of 80% of calls answered within 30 seconds. Document all member interactions, inquiries, and resolutions in the case management. Seniority Level
Mid-Senior level Employment Type
Contract Job Function
Customer Service Industries
Hospitals and Health Care Referrals increase your chances of interviewing at ProKatchers LLC by 2x.
#J-18808-Ljbffr