ProKatchers LLC
Job Title
Call Center Representative
Duration 03 - 06 Months Contract
Responsibilities
Answer incoming calls and electronic requests from patients, family members, and external parties in a professional and courteous manner.
Register new patients and schedule healthcare appointments while ensuring timely, accurate, and compliant data entry.
Verify insurance coverage or determine patient self-pay responsibilities and provide cost estimates.
Handle clerical and clinical messages from patients, family members, and healthcare professionals.
Identify urgent patient situations and coordinate immediate triage.
Remain composed with upset callers, escalating priority issues when needed.
Seniority Level Mid-Senior level
Employment Type Contract
Job Function Customer Service
Industry Insurance
Location & Salary Harker Heights, TX – $600.00-$1,350.00 (3 weeks ago)
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Duration 03 - 06 Months Contract
Responsibilities
Answer incoming calls and electronic requests from patients, family members, and external parties in a professional and courteous manner.
Register new patients and schedule healthcare appointments while ensuring timely, accurate, and compliant data entry.
Verify insurance coverage or determine patient self-pay responsibilities and provide cost estimates.
Handle clerical and clinical messages from patients, family members, and healthcare professionals.
Identify urgent patient situations and coordinate immediate triage.
Remain composed with upset callers, escalating priority issues when needed.
Seniority Level Mid-Senior level
Employment Type Contract
Job Function Customer Service
Industry Insurance
Location & Salary Harker Heights, TX – $600.00-$1,350.00 (3 weeks ago)
#J-18808-Ljbffr