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Healthy Living Market

Barista Lead

Healthy Living Market, Burlington, Vermont, us, 05405

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Description Healthy Living is looking for a new

Barista Lead

to join our HL family!

Come join a team that:

Focuses on teamwork

Supports a collaborative environment

Puts curiosity and great ideas, first

Is dedicated to providing an exceptional guest experience

Builds community relationships

Loves food and cooking

Has fun while working hard!

The Barista Lead is responsible for providing leadership to the Barista team, overseeing the overall organization, atmosphere, and staffing needs of the department. They delegate tasks, ensure department standards are consistently met, and maintain a productive, positive work environment for staff. The Barista Lead also ensures exceptional guest care, satisfaction, and upholds the aesthetic and quality of the Barista station, stepping in for or complementing the Assistant Prepared Foods Manager - FOH when needed.

In addition to their leadership role, the Barista Lead actively participates in all counter and barista tasks, serving as a role model for the team. This position is also responsible for the timely and accurate replenishment of inventory, using tools such as HL software, auto-order, cycle counts, and data reports to meet purchasing and budget goals. The Barista Lead plays a key role in training new staff on department procedures and provides valuable insights to the Category Manager (CM), including guest feedback and observations, to help improve overall operations.

Requirements

Experience: At least 2 years in a retail environment; preferably in a café/food service Previous leadership experience Previous cash handling & POS experience Previous buying, inventory management or equivalent experience Previous guest service experience Previous Barista experience preferred

Job Type:

Barista Lead

Schedule:

Full-time hourly position, 40 hours/week including weekend availability.

Location:

222 Dorset St, South Burlington VT

Rate:

Starting hourly wage $20.00-21.72, plus tips. Previous experience will be taken into consideration

To perform the job successfully, the employee should demonstrate the following:

Working knowledge of POS systems; cash register

Fundamental food knowledge to include coffee/espresso/juice and/or willingness to learn

Proven knowledge of local, state and federal Health Department standards for both health and sanitation

Basic knife skills

Basic computer skills

Basic math skills

Creativity and passion for the product (loves food & coffee!)

Positive attitude

High energy and an ability to work in a demanding environment

Self-management and an ability to remain calm under any stressful situation

An ability to be quick on their feet and make smart decisions instantaneously

Ability to communicate with various types of people in various ways (written, verbal, demonstration)

Organizational skills and the ability to multi-task in a fast-paced environment

Approachability; works effectively and relates well with others

Ability to manage conflict and see them as opportunities

Problem-solving abilities; resourcefulness

Patience

Reliability; regular and punctual attendance

Scheduling flexibility to meet the needs of the department; early mornings/evenings, weekends and holidays

Essential Duties & Responsibilities

Leads and motivates the Barista staff

Ensures that staff follows all department and store policies and procedures

Ensures that staff follows all policies for proper register operation

Oversees daily break schedules, making sure that the Barista station has adequate support during those break times especially during busy times with areas that have only one staff member

Troubleshoots staff call-outs; attempts to find coverage or shifts people into positions of priority, if needed.

Communicates any staff issues or problems to the Assistant Prepared Foods Manager - FOH and P&E

Completes replenishment ordering for all vendors in designated departments and/or categories

Maintains accuracy of inventory and cycle counts

Maintains strong vendor relationships and communication

Tracks product performance trends and sales and relays pertinent facts to the Category Manager

Tracks product movement as well as "out of stocks" on the shelf and relays pertinent information to the Category Manager

Relays vendor and product issues to the Category Manager that can’t be solved

Monitors inventory and maintains appropriate shelf and backstock levels

Ensures that each guest receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other aspects of guest service

Completes all register transactions accurately and maintains the highest cash handling standards

Prepares espresso drinks, teas, smoothies and fresh juices (Espresso & Juice Bar)

Maintains an orderly station in which surfaces are continually wiped down and supplies are fully stocked

If all of this sounds like you, please apply for a position today and begin your career with our mission, vision, and values driven company.

Healthy Living Market and Café is an equal opportunity employer and we’re proud to hire a diverse, inclusive Staff!

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