WizeHire, Inc
Hampton Inn Lincoln South Heritage • Lincoln , NE , US
Posted 2 days ago
Description Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
4 to 5 shifts per week, PM shift availability.
Responsibilities
Mitigate customer complaints as needed
Connect with the housekeeping department to ensure guest accommodations are ready
Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
Perform regular bookkeeping duties: make sure hotel guest information is current and correct
Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications
High school graduate, GED recipient, or equivalent
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
Working knowledge of Microsoft Office and reservation management systems
1+ year of hotel industry experience or related job preferred
Well‑versed in taking telephone calls and handling stressful situations
Compensation $15 per hour
About Hampton Inn Lincoln South Heritage We're just off Highway 2, seven miles from downtown attractions including the University of Nebraska-Lincoln, and boutique businesses like Hurts Donut Co. and the Marcus Lincoln Grand Cinema in the historic Haymarket district. Get some time on the green, five minutes north at Holmes Park Golf Course.
#J-18808-Ljbffr
Posted 2 days ago
Description Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
4 to 5 shifts per week, PM shift availability.
Responsibilities
Mitigate customer complaints as needed
Connect with the housekeeping department to ensure guest accommodations are ready
Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
Perform regular bookkeeping duties: make sure hotel guest information is current and correct
Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Qualifications
High school graduate, GED recipient, or equivalent
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
Working knowledge of Microsoft Office and reservation management systems
1+ year of hotel industry experience or related job preferred
Well‑versed in taking telephone calls and handling stressful situations
Compensation $15 per hour
About Hampton Inn Lincoln South Heritage We're just off Highway 2, seven miles from downtown attractions including the University of Nebraska-Lincoln, and boutique businesses like Hurts Donut Co. and the Marcus Lincoln Grand Cinema in the historic Haymarket district. Get some time on the green, five minutes north at Holmes Park Golf Course.
#J-18808-Ljbffr