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SCALIS

Receptionist

SCALIS, New Orleans, Louisiana, United States, 70123

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Hey — Let's find your next opportunity Job Title:

Receptionist Location:

New Orleans, LA Job Type:

Full-Time Reports To:

Office Manager

We are seeking a friendly, organized, and professional Receptionist to be the first point of contact for our company. The ideal candidate will handle front desk duties, manage phone calls, and provide administrative support to ensure smooth office operations.

Key Responsibilities:

Greet and welcome visitors in a courteous and professional manner

Answer, screen, and forward incoming phone calls

Maintain office security by following procedures and controlling access (monitor logbook, issue visitor badges)

Receive, sort, and distribute daily mail and deliveries

Maintain a tidy and presentable reception area

Schedule appointments and manage conference room bookings

Provide basic and accurate information in-person and via phone/email

Perform other clerical receptionist duties such as filing, photocopying, and data entry

Qualifications:

High school diploma or equivalent; associate’s or bachelor’s degree is a plus

Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Excellent written and verbal communication skills

Strong organizational and multitasking abilities

Professional appearance and attitude

Preferred Skills Miracom Hive

Receptionist – Orlando, FL Job Title:

Receptionist Location:

Orlando, FL Department:

Administration Reports To:

Office Manager Employment Type:

Full-Time

We are seeking a friendly, organized, and professional Receptionist to be the first point of contact for our company. The ideal candidate will handle front desk responsibilities, provide administrative support across the organization, and ensure a welcoming and efficient environment for all visitors and employees.

Key Responsibilities:

Greet and welcome guests and clients as they arrive at the office

Answer, screen, and forward incoming phone calls in a courteous and professional manner

Maintain the reception area, ensuring it is clean and presentable at all times

Receive, sort, and distribute daily mail and deliveries

Schedule appointments and manage meeting room bookings

Provide basic and accurate information in person or via phone/email

Assist with administrative tasks such as filing, photocopying, and data entry

Handle inquiries and redirect them to appropriate departments

Support the team with ad-hoc tasks as needed

Qualifications:

High school diploma or equivalent (required)

Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Excellent communication and interpersonal skills

Professional appearance and demeanor

Strong organizational and multitasking abilities

Customer Service Representative – New Orleans, LA Job Title:

Customer Service Representative Location:

New Orleans, LA Job Type:

Full-Time Reports to:

Customer Service Manager

We are seeking a friendly, detail-oriented, and professional Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional support, resolving inquiries efficiently, and ensuring a positive customer experience.

Key Responsibilities:

Respond promptly to customer inquiries via phone, email, chat, or social media

Provide accurate information regarding products, services, orders, and policies

Handle complaints, returns, and issues with empathy and professionalism

Document customer interactions and update records in CRM systems

Work with other departments to resolve complex issues and ensure customer satisfaction

Maintain a positive, empathetic, and professional attitude toward customers at all times

Follow up on customer interactions to ensure resolution and satisfactionIdentify and elevate priority issues when necessary

Qualifications:

High school diploma or equivalent; Associate’s or Bachelor’s degree is a plus

Excellent communication and interpersonal skills

Strong problem‑solving abilities and attention to detail

Comfortable using CRM software, email platforms, and chat tools

Ability to multitask, prioritize, and manage time effectively

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