Dana Goldberg MD
Practice Coordinator at Dana M. Goldberg M.D.
Dana Goldberg MD is a premier plastic surgery and aesthetic practice located in Jupiter, Florida, dedicated to delivering the ultimate patient experience in both cosmetic surgery and non-surgical aesthetic treatments. Our practice is built on a foundation of exceptional surgical outcomes, elevated customer service, patient education, and highly personalized care.
We are driven by core values of team collaboration, patient-centric care, continuous improvement, and meaningful patient connection . Every interaction matters, and our team plays a vital role in upholding the highest standard of care in the industry.
We are seeking a warm, detail-oriented, and service-driven Patient Concierge to join our team. This full-time, on-site role is the first point of contact for our patients and plays a critical role in shaping their overall experience—from initial inquiry through follow-up care.
The ideal candidate thrives in a fast-paced, luxury healthcare environment, excels in communication, and genuinely enjoys connecting with patients while supporting a collaborative team.
Key Responsibilities
Provide high-level concierge services to patients, ensuring a welcoming and seamless experience
Manage appointment scheduling and patient flow
Handle inbound and outbound communication via phone, email, and in-office interactions
Perform front-desk and receptionist duties with professionalism and efficiency
Assist patients with questions regarding procedures, appointments, and general practice information
Maintain patient confidentiality and uphold HIPAA compliance
Support daily office operations and collaborate closely with clinical and administrative team members
Qualifications
Experience in concierge services, reservations, or front-desk operations
Strong communication skills with a polished, professional demeanor
Outstanding customer service and interpersonal abilities
Ability to multitask, prioritize, and remain calm in a fast-paced environment
High attention to detail and strong organizational skills
Experience in a healthcare, medical spa, or cosmetic surgery setting is a plus
High school diploma or equivalent required
Additional certification or training in customer service is a plus
To apply:
Please submit your resume and a brief cover letter outlining your interest in the Patient Concierge role and why you would be a great fit for our team.
Full Time Position: Monday-Friday
Pay Structure, Perks, and Benefits:
Employee discounts
Paid time off
Seniority level
Entry level
Employment type
Full-time
Industries
Medical Practices
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We are driven by core values of team collaboration, patient-centric care, continuous improvement, and meaningful patient connection . Every interaction matters, and our team plays a vital role in upholding the highest standard of care in the industry.
We are seeking a warm, detail-oriented, and service-driven Patient Concierge to join our team. This full-time, on-site role is the first point of contact for our patients and plays a critical role in shaping their overall experience—from initial inquiry through follow-up care.
The ideal candidate thrives in a fast-paced, luxury healthcare environment, excels in communication, and genuinely enjoys connecting with patients while supporting a collaborative team.
Key Responsibilities
Provide high-level concierge services to patients, ensuring a welcoming and seamless experience
Manage appointment scheduling and patient flow
Handle inbound and outbound communication via phone, email, and in-office interactions
Perform front-desk and receptionist duties with professionalism and efficiency
Assist patients with questions regarding procedures, appointments, and general practice information
Maintain patient confidentiality and uphold HIPAA compliance
Support daily office operations and collaborate closely with clinical and administrative team members
Qualifications
Experience in concierge services, reservations, or front-desk operations
Strong communication skills with a polished, professional demeanor
Outstanding customer service and interpersonal abilities
Ability to multitask, prioritize, and remain calm in a fast-paced environment
High attention to detail and strong organizational skills
Experience in a healthcare, medical spa, or cosmetic surgery setting is a plus
High school diploma or equivalent required
Additional certification or training in customer service is a plus
To apply:
Please submit your resume and a brief cover letter outlining your interest in the Patient Concierge role and why you would be a great fit for our team.
Full Time Position: Monday-Friday
Pay Structure, Perks, and Benefits:
Employee discounts
Paid time off
Seniority level
Entry level
Employment type
Full-time
Industries
Medical Practices
#J-18808-Ljbffr