Ambrosia QSR
Position: Team Member South Hill Burger King – Ambrosia QSR
Reports To
General Manager Job Location
Field (e.g., South Hill) FLSA Status
Non-Exempt – Hourly Direct Reports
None Position Overview
Variable-hour position focused on delivering outstanding guest service, ensuring food safety and quality, and adhering to all company policies. Team members are expected to maintain professionalism, uphold company standards, and demonstrate a commitment to excellence. Responsibilities may vary by specific restaurant location. Job Responsibilities
Arrive on time for your shift and adhere to clock-in/out procedures. Maintain a professional appearance by wearing a clean uniform and slip-resistant shoes. Promote a positive work environment by collaborating with team members, assisting guests, and supporting leadership. Maintain a professional and enthusiastic demeanor. Follow hygiene and food safety protocols, including frequent handwashing. Prioritize workplace health and safety by not reporting to work when ill and notifying management promptly if unable to work a scheduled shift. Assist guests at the front counter and drive-thru, taking orders accurately and efficiently while providing personalized recommendations upon request. Address guest concerns promptly and, when necessary, escalated to management to ensure satisfaction. Regularly circulate the restaurant and surrounding areas to enhance the guest experience and maintain cleanliness. Identify guest needs by asking questions and offering product recommendations. Follow all food handling and safety regulations while using equipment correctly and responsibly. Wear a headset to streamline communication and ensure order accuracy. Perform janitorial duties, including cleaning the kitchen, storage areas, restrooms, dining areas, drive-thru, and dumpster area. Complete all assigned duties promptly and efficiently as directed by management. Ensure all food orders, specialty drinks, and desserts follow company recipes, brand standards, and are accurately recorded in the POS system. Maintain well-stocked workstations, ensure proper portioning, and organize deliveries using first-in, first-out. Follow company policies and procedures for cash handling to ensure accuracy, security, and compliance with financial guidelines. Education and Work Experience
No prior experience required – many of our leaders started as team members. Experience handling cash or POS system is a plus. Understand basic cleanliness and safety standards. Qualifications and Skills
Authorized to work in the United States. Must be at least 16 years of age. Obtain a Food Handlers permit within 2 weeks of hire. Ensure compliance with all required training as mandated by local, state, and federal laws and company policies. Must comply with minor work laws and provide a completed work authorization within the first week of hire (if applicable). Able to communicate effectively with customers, co-workers, and management. Demonstrate the core Cultural Foundations of Energy, Engagement, Empathy, and Execution through all interactions. Work Environment and Physical Requirements
Fast-paced, high-energy, dynamic environment requiring multitasking, organization, and the ability to work under pressure. Must be able to stand, walk, and move throughout the shift. Flexibility in working nights, weekends, and some holidays is required. Benefits
Medical – United Healthcare and Kaiser. Flexible Spending Accounts – Medical, Limited Dental & Vision, Dependent Day Care. Sick Time – 1 hour for every 30 hours worked, no waiting period. Direct Deposit. Matching 401(k) and Roth retirement savings plans – age 20 or above. Flexible Scheduling. Growth Opportunities. Complimentary meal for each shift worked. Seniority Level
Entry level Employment Type
Full-time Job Function
Management and Manufacturing Industries
Administrative and Support Services
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General Manager Job Location
Field (e.g., South Hill) FLSA Status
Non-Exempt – Hourly Direct Reports
None Position Overview
Variable-hour position focused on delivering outstanding guest service, ensuring food safety and quality, and adhering to all company policies. Team members are expected to maintain professionalism, uphold company standards, and demonstrate a commitment to excellence. Responsibilities may vary by specific restaurant location. Job Responsibilities
Arrive on time for your shift and adhere to clock-in/out procedures. Maintain a professional appearance by wearing a clean uniform and slip-resistant shoes. Promote a positive work environment by collaborating with team members, assisting guests, and supporting leadership. Maintain a professional and enthusiastic demeanor. Follow hygiene and food safety protocols, including frequent handwashing. Prioritize workplace health and safety by not reporting to work when ill and notifying management promptly if unable to work a scheduled shift. Assist guests at the front counter and drive-thru, taking orders accurately and efficiently while providing personalized recommendations upon request. Address guest concerns promptly and, when necessary, escalated to management to ensure satisfaction. Regularly circulate the restaurant and surrounding areas to enhance the guest experience and maintain cleanliness. Identify guest needs by asking questions and offering product recommendations. Follow all food handling and safety regulations while using equipment correctly and responsibly. Wear a headset to streamline communication and ensure order accuracy. Perform janitorial duties, including cleaning the kitchen, storage areas, restrooms, dining areas, drive-thru, and dumpster area. Complete all assigned duties promptly and efficiently as directed by management. Ensure all food orders, specialty drinks, and desserts follow company recipes, brand standards, and are accurately recorded in the POS system. Maintain well-stocked workstations, ensure proper portioning, and organize deliveries using first-in, first-out. Follow company policies and procedures for cash handling to ensure accuracy, security, and compliance with financial guidelines. Education and Work Experience
No prior experience required – many of our leaders started as team members. Experience handling cash or POS system is a plus. Understand basic cleanliness and safety standards. Qualifications and Skills
Authorized to work in the United States. Must be at least 16 years of age. Obtain a Food Handlers permit within 2 weeks of hire. Ensure compliance with all required training as mandated by local, state, and federal laws and company policies. Must comply with minor work laws and provide a completed work authorization within the first week of hire (if applicable). Able to communicate effectively with customers, co-workers, and management. Demonstrate the core Cultural Foundations of Energy, Engagement, Empathy, and Execution through all interactions. Work Environment and Physical Requirements
Fast-paced, high-energy, dynamic environment requiring multitasking, organization, and the ability to work under pressure. Must be able to stand, walk, and move throughout the shift. Flexibility in working nights, weekends, and some holidays is required. Benefits
Medical – United Healthcare and Kaiser. Flexible Spending Accounts – Medical, Limited Dental & Vision, Dependent Day Care. Sick Time – 1 hour for every 30 hours worked, no waiting period. Direct Deposit. Matching 401(k) and Roth retirement savings plans – age 20 or above. Flexible Scheduling. Growth Opportunities. Complimentary meal for each shift worked. Seniority Level
Entry level Employment Type
Full-time Job Function
Management and Manufacturing Industries
Administrative and Support Services
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