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Xanterra Travel Collection

Assistant Housekeeping Manager - Yellowstone National Park

Xanterra Travel Collection, Wyoming, Ohio, United States

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Assistant Housekeeping Manager - Yellowstone National Park

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Xanterra Travel Collection

Overview Live. Work. Explore as part of our Lodging team in Yellowstone National Park! You’re enthusiastic about hospitality, people, and beautiful places. As the Assistant Housekeeping Manager, you will play a vital role supporting day‑to‑day administrative functions that keep the park running smoothly.

Job Summary The Assistant Housekeeping Manager plays a crucial role in maintaining a clean and attractive facility, ensuring guest satisfaction, and overseeing housekeeping staff performance. The position involves supervising and training various housekeeping roles, managing shift schedules, and assisting the Housekeeping Manager in daily operations and staff evaluations.

Details

Position Type: Seasonal

Season Dates: April 2026 – October 2026

Pay: $1,848–$2,056 / bi‑weekly

Schedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Why Yellowstone National Park? We are a welcoming community that works hard, shares a real passion for the environment, and enjoys crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone and proud stewards of the park.

Life in Yellowstone

Employee housing (dormitory‑style) and on‑site employee meals (cafeteria‑style) provided

Free on‑site laundry facility, Wi‑Fi (limited bandwidth), and utilities included

No Wyoming state taxes deducted from your paycheck

A fast‑paced, exciting work environment with plenty of upward mobility and growth opportunities

Meet people of all ages from all over the country and the world

Benefits

Employee Assistance Program

Wellness Program

Learning and Development Program

Perks

Free Yellowstone & Grand Teton National Park pass

Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)

Access to discounted services at Yellowstone Medical Clinics operated by STGi.

Employee discounts at local gateway communities

Retail, Lodging and Travel Discounts

$350 Referral Bonus Program

The adventure of a lifetime!

Responsibilities

Provide an attractive and clean facility for guest rooms and all public areas, including offices, linen closets, and supply closets, and other areas designated to be maintained by the Lodging Department; ensure they are maintained to the standard as trained.

Resolve guest problems skillfully with a willingness and desire to understand a guest’s viewpoint and to take necessary steps so that the guest is satisfied when they leave.

Ensure all housekeeping employees comply with the correct use of chemicals and equipment as trained.

Regulate shift coverage for optimum effectiveness by scheduling staff according to business levels and labor standards.

Assist in the training of new employees, especially during the spring opening phase. This will include Room Attendants, Inspectors, Porters, Linen Supply Agents, and Office Assistants.

Supervise the Rooms Inspector staff with the Assistant, daily morning meetings, making inspections together, and identifying and providing challenges for those with managerial potential.

Assume the Housekeeping Manager’s daily duties in their absence.

Assist the Housekeeping Manager in coaching and evaluating the entire housekeeping staff.

Other duties assigned by Housekeeping Manager.

Qualifications

Excellent interpersonal and problem‑solving skills.

Previous management or supervisory experience.

Knowledge of Computer programs such as MS Outlook.

Knowledge of products used and chemical safety relating to housekeeping.

Physical Requirements

Lifting/carrying up to 50 lbs.

Making beds, bending, kneeling, stretching as needed.

Standing for long periods of time and walking up and down stairs as well as outdoors.

Pushing or pulling a housekeeping cart up to 75 lbs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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