Studio V Hair
Salon Receptionist
Job Description
Job Summary
We are seeking a friendly and organized Salon Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming atmosphere. This role involves managing appointments, handling transactions, and supporting the salon's daily operations. A passion for the beauty industry and strong communication skills are essential for success in this position.
Responsibilities
Greet clients warmly and assist them with check-in and check-out processes
Manage appointment scheduling using POS systems to ensure efficient service delivery
Handle cash transactions accurately, including cash handling and basic math calculations
Provide product demonstrations and upsell retail products to enhance customer experience
Maintain a clean and organized reception area, including stocking merchandise as needed
Assist in supervising junior staff members to ensure smooth salon operations
Address client inquiries over the phone with excellent phone etiquette
Support sales initiatives through effective merchandising strategies
Experience
Previous experience in a retail or salon environment is preferred
Familiarity with POS systems and cashiering procedures is essential
Strong customer service skills with a focus on building client relationships
Bilingual candidates are highly desirable to cater to a diverse clientele
Experience in supervising staff or leading teams is a plus
Basic knowledge of retail math and sales techniques will be beneficial
Join our team as a Salon Receptionist and contribute to creating an exceptional experience for our clients while developing your skills in a vibrant salon environment.
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Responsibilities
Greet clients warmly and assist them with check-in and check-out processes
Manage appointment scheduling using POS systems to ensure efficient service delivery
Handle cash transactions accurately, including cash handling and basic math calculations
Provide product demonstrations and upsell retail products to enhance customer experience
Maintain a clean and organized reception area, including stocking merchandise as needed
Assist in supervising junior staff members to ensure smooth salon operations
Address client inquiries over the phone with excellent phone etiquette
Support sales initiatives through effective merchandising strategies
Experience
Previous experience in a retail or salon environment is preferred
Familiarity with POS systems and cashiering procedures is essential
Strong customer service skills with a focus on building client relationships
Bilingual candidates are highly desirable to cater to a diverse clientele
Experience in supervising staff or leading teams is a plus
Basic knowledge of retail math and sales techniques will be beneficial
Join our team as a Salon Receptionist and contribute to creating an exceptional experience for our clients while developing your skills in a vibrant salon environment.
#J-18808-Ljbffr