LTVplus
NOC Technician for a Cloud-Based Systems Company (Remote)
LTVplus, Brandon, Florida, us, 33508
NOC Technician for a Cloud-Based Systems Company (Remote)
Join to apply for the
NOC Technician for a Cloud-Based Systems Company (Remote)
role at
LTVplus
Is This YOU? Then We Want to Meet You!
We’re seeking a highly motivated NOC technician that efficiently works to ensure the stability, security, and performance of network and system infrastructures. A successful candidate will be detail‑oriented, proactive in identifying issues, and committed to improving network efficiency and uptime.
MRF: 135597
Requirements
3-5+ years of experience in a NOC, network administration, or IT support role.
Strong knowledge of networking, troubleshooting, and security best practices.
Hands‑on experience with:
Networking Equipment: Routers, switches, firewalls (Sophos, Aruba, Ruckus, Ubiquiti, etc.)
Protocols & Services: BGP, OSPF, VPN, TCP/IP, DNS, DHCP, SNMP
Monitoring Tools: RMM/MDM/NMM (NinjaOne, SolarWinds, LionGard, or equivalent)
Cloud & Virtualization: Microsoft Azure, Hyper‑V, VMware
Certifications (preferred):
CompTIA Network+, Security+
Sophos Firewall Engineer, Fortinet NSE or equivalent security certification
You'll Also Need:
Excellent communication skills
Excellent documentation and record‑keeping skills
Desire and ability to learn new technology
Ability to work both independently and collaboratively with cross‑functional departments
Who We Are
At LTVplus, we’re all about delivering WOW‑worthy customer experiences for brands worldwide. We’re a remote‑first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.
Key Responsibilities
Your Mission Will Be To:
Monitor and troubleshoot network/system issues, resolving incidents efficiently
Identify alert patterns and develop automation to reduce recurring issues
Generate reports on uptime, bandwidth, and system performance
Provide direct customer support as needed
Assist with network upgrades, security patches, and configuration improvements
Document troubleshooting steps, procedures, and best practices
Identify and mitigate network/system security risks
Implement, maintain, and repair routing, switching, firewalls, and remote access
Key Metrics
Network & System Uptime
Incident Resolution & SLA Performance
Bandwidth & Server Utilization Reporting Accuracy
Customer Support & Satisfaction
Tech Checklist - Gotta Have It!
A reliable computer (at least with an i5 processor), a stable high‑speed internet connection and backup for both.
A quiet, cozy workspace to handle calls and chats like a pro.
Flexible with work schedule.
Ready to use your skills to deliver top‑tier service in a fast‑paced and supportive environment? Click Here - Your First 30‑60‑90 Days at LTVplus: What to Expect
Note: ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Information Technology
Industries Outsourcing and Offshoring Consulting
Referrals increase your chances of interviewing at LTVplus by 2x
Get notified about new Network Operations Center Technician jobs in
Brandon, FL .
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NOC Technician for a Cloud-Based Systems Company (Remote)
role at
LTVplus
Is This YOU? Then We Want to Meet You!
We’re seeking a highly motivated NOC technician that efficiently works to ensure the stability, security, and performance of network and system infrastructures. A successful candidate will be detail‑oriented, proactive in identifying issues, and committed to improving network efficiency and uptime.
MRF: 135597
Requirements
3-5+ years of experience in a NOC, network administration, or IT support role.
Strong knowledge of networking, troubleshooting, and security best practices.
Hands‑on experience with:
Networking Equipment: Routers, switches, firewalls (Sophos, Aruba, Ruckus, Ubiquiti, etc.)
Protocols & Services: BGP, OSPF, VPN, TCP/IP, DNS, DHCP, SNMP
Monitoring Tools: RMM/MDM/NMM (NinjaOne, SolarWinds, LionGard, or equivalent)
Cloud & Virtualization: Microsoft Azure, Hyper‑V, VMware
Certifications (preferred):
CompTIA Network+, Security+
Sophos Firewall Engineer, Fortinet NSE or equivalent security certification
You'll Also Need:
Excellent communication skills
Excellent documentation and record‑keeping skills
Desire and ability to learn new technology
Ability to work both independently and collaboratively with cross‑functional departments
Who We Are
At LTVplus, we’re all about delivering WOW‑worthy customer experiences for brands worldwide. We’re a remote‑first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.
Key Responsibilities
Your Mission Will Be To:
Monitor and troubleshoot network/system issues, resolving incidents efficiently
Identify alert patterns and develop automation to reduce recurring issues
Generate reports on uptime, bandwidth, and system performance
Provide direct customer support as needed
Assist with network upgrades, security patches, and configuration improvements
Document troubleshooting steps, procedures, and best practices
Identify and mitigate network/system security risks
Implement, maintain, and repair routing, switching, firewalls, and remote access
Key Metrics
Network & System Uptime
Incident Resolution & SLA Performance
Bandwidth & Server Utilization Reporting Accuracy
Customer Support & Satisfaction
Tech Checklist - Gotta Have It!
A reliable computer (at least with an i5 processor), a stable high‑speed internet connection and backup for both.
A quiet, cozy workspace to handle calls and chats like a pro.
Flexible with work schedule.
Ready to use your skills to deliver top‑tier service in a fast‑paced and supportive environment? Click Here - Your First 30‑60‑90 Days at LTVplus: What to Expect
Note: ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Information Technology
Industries Outsourcing and Offshoring Consulting
Referrals increase your chances of interviewing at LTVplus by 2x
Get notified about new Network Operations Center Technician jobs in
Brandon, FL .
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr